Fraud Manager

We are seeking a seasoned Fraud Manager with a strong background in fraud prevention and risk management, ideally within online wagering or a closely related industry. This role is critical in developing and executing fraud detection strategies to safeguard the business from fraud and abuse. The ideal candidate will possess a robust analytical mindset, strategic problem-solving abilities, and experience in managing fraud in fast-paced, high-risk environments. While direct experience in online casino or sportsbook operations is a plus, we highly value skills and experiences from related sectors such as e-commerce or financial services.

Key Responsibilities: 

• Strategy Development: Create and manage fraud prevention strategies that address the unique risks of our industry.
• Trend Monitoring: Stay informed about the latest fraud trends, both in online gambling and other relevant industries, and adjust our strategies accordingly.
• Fraud Investigation: Lead investigations into suspicious activities, working closely with legal, compliance, AML, and other teams as needed.
• Confidentiality: Maintain the highest level of confidentiality when handling sensitive information, ensuring compliance with legal standards.
• Team Leadership: Manage and mentor a team of fraud analysts, helping them to grow professionally and ensuring they apply their skills effectively.
• Data Analysis: Use data to analyze fraud trends and make recommendations to limit our risk.
• Reporting: Track fraud metrics and prepare reports for senior management, highlighting key issues and suggesting solutions.
• Collaboration: Work with Customer Service and other departments to resolve escalated player complaints and operational issues.

What We're Looking For: 

• Education: A Bachelor’s degree in a relevant field is required. A certification in fraud prevention or risk management would be a plus.
• Experience: You should have at least 5 years of experience in fraud prevention and investigation, with 3 years in a leadership role. Experience in online wagering, e-commerce, financial services, or other high-risk industries is preferred.
• Industry Knowledge: You should have a solid understanding of fraud patterns and risk assessment methodologies and know how to apply them to the online wagering industry.
• Technical Skills: Familiarity with fraud detection tools and technologies is important. SQL knowledge is a plus.
• Regulatory Compliance: Knowledge of iGaming regulations, the Bank Secrecy Act, and AML requirements in the US and Canada is beneficial
• Analytical Ability: You need strong analytical skills to interpret data, spot trends, and recommend fraud mitigation strategies.
• Communication: Strong written communication skills are required, especially for drafting and maintaining standard operating procedures.

What makes us great:

• Comprehensive compensation
• Flexible working hours
• Work-life balance initiatives
• Opportunity to travel to global offices
• Annual training budget
• Autonomy – we embrace personal freedom and responsibility
• Creativity – we are open to new ideas of how we can be better
• Growth – we want you to develop personally as well as professionally
• Top-notch professionals who are passionate about what they doing
• People-oriented environment and supportive atmosphere