The Fraud Lead Systems Analyst is a senior level position responsible for establishing and implementing new or revised systems and programs in coordination with the Technology team. The overall objective of this role is to lead systems analysis and programming activities.
Responsibilities:
- Partner with multiple management teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements
- Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards
- Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions
- Extensive experience in fraud prevention, detection, and operations within a large-scale environment.
- Demonstrated success in a management role, with a track record of leading teams and delivering complex projects.
- Deep understanding of fraud typologies, alert processing workflows, and industry best practices.
- Strong project management skills with the ability to manage competing priorities and timelines effectively.
- Excellent analytical, problem-solving, and communication skills.
- Direct experience with Generative AI, machine learning, or other AI-driven projects, preferably in a financial services or technology context.
- Proven ability to bridge the gap between technical and business teams.
- Familiarity with agile development methodologies.
Recommended Qualifications:
- 6-10 years of relevant experience in systems analysis role
- Experience in managing and implementing successful projects
- Ability to adjust priorities quickly as circumstances dictate
- Demonstrated leadership and project management skills
- Consistently demonstrates clear and concise written and verbal communication
Education:
- Bachelor’s degree/University degree or equivalent experience
- Master’s degree preferred
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Job Family Group: Technology------------------------------------------------------
Job Family:Applications Development------------------------------------------------------
Time Type:Full time------------------------------------------------------
Primary Location:Jacksonville Florida United States------------------------------------------------------
Primary Location Full Time Salary Range:$113,840.00 - $170,760.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Most Relevant Skills Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Anticipated Posting Close Date:Oct 13, 2026------------------------------------------------------
Automated Processing and AIWe use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
Illinois residents – AI Notice and Right
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Skills Required
- 6-10 years of relevant experience in systems analysis
- Experience in fraud prevention, detection, and operations within a large-scale environment
- Experience managing and implementing successful projects
- Demonstrated management and leadership experience leading teams and delivering complex projects
- Deep understanding of fraud typologies, alert processing workflows, and industry best practices
- Strong project management skills, including managing competing priorities and timelines
- Excellent analytical, problem-solving, written, verbal, and communication skills
- Direct experience with Generative AI, machine learning, or other AI-driven projects
- Ability to bridge technical and business teams
- Familiarity with Agile development methodologies
- Bachelor's degree, university degree, or equivalent experience
- Master's degree
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Health coverage is presented as comprehensive, including free in-network preventive care, mental-health resources, and the Be Well Program. Materials also state new hires have access to health and insurance benefits from the outset.
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Retirement Support — The retirement plan offers a $1-for-$1 match up to 6% of eligible pay. New employees are eligible for the plan, with automatic enrollment after 90 days if they do not enroll themselves.
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Inclusive Benefits Coverage — Benefits highlight fertility treatment coverage, adoption/surrogacy reimbursement up to $30,000, and disability coverage. Coverage extends to spouses and domestic partners regardless of gender identity or sexuality, with gender-affirming care-related support noted.
Citi Insights
What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
