Fraud Investigator

Posted 9 Hours Ago
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Budapest
Hybrid
Mid level
Fintech • Mobile • Payments • Software • Financial Services
Wise is one of the fastest growing fintechs in the world and we’re on a mission to make money without borders a new norm
The Role
As a Fraud Investigator, you'll investigate customer accounts and transactions to detect financial crimes, ensure compliance with regulations, and improve processes while communicating with stakeholders.
Summary Generated by Built In
Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

We're looking for Fraud Investigators to join our growing team in Budapest, Hungary. 

As a Fraud Investigator, you will play a critical role in safeguarding Wise and its customers from financial crime. You will be responsible for investigating and analyzing customer accounts, transactions and activities on our platform to detect and prevent money laundering, fraud, and other illicit activities. You will leverage your expertise to identify suspicious patterns, conduct thorough investigations, and ensure compliance with AML/CTF regulations and internal policies and procedures, all while adhering to Wise’s risk appetite. This role offers a unique opportunity to deepen your expertise in the FinCrime domain, contribute to a rapidly growing global company, and make a tangible impact on protecting our users and the integrity of our platform.

Job Responsibilities

  • In-Depth Investigation & Analysis: Conduct detailed investigations into potentially suspicious activity, using both internal and external data sources. You will analyze complex financial transactions and customer behavior to identify patterns indicative of fraud, money laundering, or other financial crimes.
  • Case Reporting & Escalation: Prepare detailed, comprehensive investigation reports documenting findings, recommendations, and evidence. Act as a point of escalation for complex FinCrime cases, providing guidance and subject matter expertise to other operational teams.
  • Process Improvement & Knowledge: Collaborate with product and engineering teams to improve detection rules and system enhancements. Stay up-to-date on emerging FinCrime trends and provide input on process improvements.
  • Collaboration & Communication: Communicate effectively and professionally with internal stakeholders (Compliance, Legal) and external parties, including financial institutions and law enforcement agencies.
  • Performance & Ownership: Proactively take full ownership and accountability for results, ensuring quality and speed while consistently achieving individual and team targets (KPIs, SLAs).

Qualifications

  • You have the right to work in Hungary (we don't offer visa support for this role).
  • Strong verbal and written communication skills in English, with the ability to produce clear, concise, accurate, and professional reports, summaries, and customer communications. Additional languages are a plus.
  • Proven ability to conduct thorough and objective investigations, analyze complex data, and draw logical conclusions.
  • Exceptional analytical and problem-solving skills, with a keen attention to detail.
  • Excellent documentation skills, with the ability to present complex information clearly, concisely, and accurately for both internal and external use, ensuring all decisions are thoroughly supported.
  • Ability to work independently and make decisions within well-defined procedures.
  • Strong organizational skills with the ability to multitask, prioritize effectively, and manage time efficiently in challenging situations.
  • Willingness to work flexible hours, including shifts, weekends, and public holidays as needed.
  • Proactive attitude with a willingness to learn and develop in the financial crime domain.
  • Ability to work autonomously within established procedures and practices. Ability to work autonomously, proactively identifying and addressing tasks independently by applying learned procedures and best practices. This role requires taking initiative and effectively resolving issues within established frameworks.

Nice to Have:

  • Previous experience in operations, compliance, or a related field, preferably with exposure to financial crime or AML processes.

Additional Information

If you’re ready to take on an exciting challenge and make a meaningful impact, we’d love to hear from you! Please submit your resume in English on or before 5th of November 2025.

We will start interviewing for this position from day 1 so we would recommend applying rather sooner than later - otherwise, someone else might grab your dream job 💚

Hiring Process

  1. Application Review: We’ll evaluate your experience and skills.
  2. Homework: (3 business days to complete)
  3. Final Interview: Meet with our Team Leads for an in-depth discussion.

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

What the Team is Saying

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The Company
6,500 Employees
Year Founded: 2011

What We Do

Wise is a global technology company, building the best way to move and manage the world's money.

With Wise Account and Wise Business, people and businesses can hold 40 currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new network for the world's money. Launched in 2011, Wise is one of the world’s fastest growing, profitable tech companies.

In fiscal year 2025, Wise supported around 15.6 million people and businesses, processing over $185 billion in cross-border transactions and saving customers around $2.6 billion.

Why Work With Us

We’re truly global in who we are, how we work, and how we build. Everything we do is centred around creating a world of money that’s fast, easy, fair. And open to all. Everyone who works here owns a piece of Wise, from the work they do, to the stock they hold.

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Wise Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We expect new joiners in the office most days to build connections and learn from colleagues for their first six months. After that, most Wisers split their working week between the office and home, typically coming in at least 12 times a month.

Typical time on-site: Not Specified
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