Fraud Investigator

Benefit highlights: 11 Paid Holidays, 15+ days of PTO, 401k Matching, Health Benefits, and more!

Under supervision of manager or designee, the Fraud Investigator for PlainsCapital Bank accumulates information regarding initial stages of external investigations. This includes basic information relative to type of issue involved, identities of the parties involved, types of evidence that may be collected, and preparation of initial reports. Forms and expresses opinions regarding the likely course of further investigation.

• Investigates referrals of potential suspicious activity to determine if there is a potential fraud risk to the bank.
• Works to detect various fraud schemes (elder abuse, counterfeit checks, etc.) and characteristics of red flags.
• Performs less complex investigations under the guidance of more experienced investigators.
• Works with various research and investigative software programs and tools.
• Accurately and thoroughly documents case comments and all investigative steps in compliance with department procedures and standards.
• Accurately identifies and submits Suspicious Activity Reports (SARs) and Management Notifications in a timely manner with supervision.
• Interacts with business units, customers, and outside agencies to communicate fraud situations and recommends action steps to be taken.
• Takes appropriate action steps to protect the bank’s assets and minimize losses with supervision.
• May participate in or witness interviews with more experienced investigators.
• Develops a liaison relation with various business units and outside investigative agencies.
• Conducts phone interviews as needed on external cases with documented results.
• Monitors cases filed with law enforcement for disposition of case.

• Bachelor’s degree in business related discipline or commensurate experience required.
• Financial Fraud experience preferred.
• 2 years’ experience in bank fraud investigations or 5 years banking experience required.
• Position requires solid verbal, written and interpersonal communication skills to interact with all levels of Bank personnel.
• Excellent analytical, time management, organizational, and problem-solving skills with the ability to multi-task and work in a deadline-driven environment.
• Must be self-motivated with strong initiative, high level of accountability, and attention to detail.
• Excellent PC skills, including word processing and spreadsheets via Microsoft Office products as well as custom applications and systems.
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The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required and may be changed at the discretion of the Company.

PlainsCapital Bank was founded in 1988 by a group of young bankers who dreamed of bringing relationship banking to their hometown of Lubbock, Texas. With the acquisition of Plains National Bank, a Lubbock financial institution with one branch and approximately $198.8 million in assets, they began growing the bank one relationship at a time.

Over 30 years later, PlainsCapital Bank has held fast to its tried-and-true relationship-based culture and its commitment to financial strength and stability. PlainsCapital Bank ranks sixth among the largest banks headquartered in Texas by deposits and has a statewide presence with approximately 55 locations in markets such as Austin, the Coastal Bend, Dallas, Fort Worth, Houston, Lubbock, the Rio Grande Valley, and San Antonio. Backed by decades of experience, our knowledgeable bankers are renowned for their straightforward approach and for taking exceptional care of their clients. They bring both financial and industry expertise along with vast local market knowledge to each client relationship.

PlainsCapital Bank conducts both commercial and consumer banking, providing a full suite of commercial banking products and services to fit any business model and convenient services, personal attention, and account features to help simplify managing personal finances.

PlainsCapital Bank continues to remain strong and stable, delivering highly personalized service and a single point of contact to help customers reach their financial goals.

To learn more, please visit us online at plainscapital.com/about.