Fraud Data Analyst (Currently Resident in Malta or Hold an EU Passport)
We are seeking an Experienced Analyst, with a Technical Background, to shape all aspects of Fraud Strategy. Responsible for building Fraud Prevention Data for our Credit Card Portfolio. Developing an Infrastructure of Data, Reporting & Analytics, to underpin Fraud Optimisation & Support Product Growth.
Responsibilities:
- Take ownership of Fraud at both Customer Acquisition and Customer Management Stages. Including cut-off setting, initial-line-assignment, affordability, authorisation & line management (increase/ decrease) programs.
- Accountable for leading ad hoc and regular analytics on key risk indicators; tracking variance to plan and informing above noted strategy setting.
- Develop an improved management information suite, covering risk appetite. With a dynamic capability to review live tests and interrogate trends.
- Manage the credit risk messaging across the bank; opportunity to discuss on-going performance and propose value add strategies to bank committee(s).
- Work closely with various Bank teams, including Finance, Operations and Decision Science areas.
- Generate enhanced documentation outlining Credit Risk Processes, including consideration of (Changing) Regulatory Standard.
- Input into Collections & Recoveries, and Fraud Strategies.
- Facilitate growth plans by delivering effective & timely fraud solutions, with consideration of continuous improvement and customer experience.
Skills & Experience:
- 1+ years’ experience within an analytical role (Credit & Financial Services is preferred but not required).
- Bachelor’s or Master’s degree in a quantitative/ numerical discipline.
- Problem solving and analytical (useful: SAS/ SQL/ Python or similar).
- Data visualization and dashboarding (useful: Tableau/ Power BI)
- Exceptional communication and organisation skills.
- Ability to manage time and prioritise work while handling multiple tasks simultaneously
- Pro-active outlook and desire to innovate.
- Experience with credit cards or other retail lending products (e.g. loans, current accounts or mortgages) is preferred.
Desirable:
- Fluent (written and spoken) in English and German.
- Previous experience in chargeback management, fraud analysis or a related field is considered an asset.
- Familiar with the financial services industry, specifically in areas related to credit card processing, banking, or eCommerce.
- An understanding of payment processing systems, chargeback regulations, and fraud prevention tools.
- Understand the regulatory framework surrounding chargebacks and dispute resolution.
Excellent Salary & Benefits & Bonus
Skills Required
- 1+ years' experience within an analytical role
- Bachelor's or Master's degree in a quantitative/ numerical discipline
- Problem solving and analytical skills
- Data visualization and dashboarding skills
- Experience with credit cards or other retail lending products
What We Do
Novum Bank Limited is a private credit institution that operates under, and applies, the European Union banking regulatory framework. The bank is licensed and regulated by the Malta Financial Services Authority (MFSA) to operate outside Malta. The bank has two lines of products, micro-lending and card/store value. Novum Bank Limited operates in the micro-loans business through its brand Cashper, one of the leading players in the market. Currently Cashper is active in Spain, Germany, Austria and France. Novum Bank Limited has also a principal membership with MasterCard® to issue any product from the MasterCard® set of products. The bank launched its Money2Go MasterCard® in Germany in 2013 and in the Netherlands in 2015. In addition, Novum Bank Limited also manages a number of programs for strategic partners including companies such as Blackhawk in Germany. Novum Bank Limited makes financial products easily available through multi channel distribution and easy to follow processes and steps, both for consumers as well as for businesses. At Novum Bank we are committed to ‘Values’ that lead to Great Work! Here you will not only join something, but you will also add something! Discover how you can make an impact, build yourself an exciting new career, while working in a multi-national environment. Our ‘Career Opportunities’ are endless whatever your background / skills, our corporate aim is to deliver best in class ‘Customer Service’ but equally in a challenging workplace where individuals feel empowered to reach their personal best and thrive. Explore a collaborative culture, growth and originality supported by suitable resources where everyone is important. Coupled with a great office environment you will have the capability to explore Malta and all the varied experiences it has to offer.
