Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75.
Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started.
Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit.
AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it.
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Join us as a Fraud Intern to help protect Qonto's customers as we accelerate our expansion into Italy. You'll handle real fraud cases from day one, manage communications with banks across Europe, and contribute to building the alert systems that keep fraud out. You will report to Andrea, our Fraud Team Lead.
Based in Paris or Milan.
➡️ What you'll do
- Own inter-bank fraud communications: Manage day-to-day email exchanges with other banks to share intelligence, flag suspicious activity, and resolve fraud cases on the Italian market.
- Handle fraud alerts and cases end-to-end: Treat fraud alerts, analyse onboardings, and monitor client transfers to detect and prevent fraudulent activity.
- Manage internal requests: Answer requests from Customer Care, Banking Ops, Onboarding, and other internal stakeholders, and collaborate with fraud analysts.
- Build real operational expertise fast: In 6 months, you'll go from learning the tools to actively contributing to live fraud detection — with growing autonomy as you ramp up.
➡️ What we're looking for
- Italian & English fluency: You communicate fluently in both — essential for inter-bank communications and supporting Italian customers.
- Strong written communication: You write clear, professional, structured emails — the kind you'd send to another bank, not a Slack message.
- Attention to detail and rigour: You notice anomalies, double-check before acting, and stay organised when managing multiple open cases.
- Genuine curiosity for fraud: You've done your own research into fraud and financial crime, and you're excited to learn by doing in a real operational context.
- AI-native approach: You use AI tools in your studies or daily workflow and are curious about how they can make fraud detection faster and smarter.
➡️ What we can offer you
- Real fraud cases from day one: You'll handle live cases in a fast-growing Italian market — not simulations. Genuine impact from the start.
- Cross-European exposure: A team across Paris, Milan, and Barcelona, with access to a European inter-bank anti-fraud association — rare for a 6-month internship.
- AI in fraud detection: You'll contribute to building bots and defining new alerts, not just use the tools that already exist.
- A manager who develops, not micromanages: Intensive onboarding in the first days, weekly 1:1s throughout, and real autonomy as you find your footing.
➡️ Your future manager
You will report to Andrea, Fraud Team Lead.
- His path? EMLYON Business School graduate, Andrea is a Fraud & AML expert specialising in fraud prevention, fraud detection, and operations & security. He leads Qonto's Fraud team for Italy from Paris. [To be completed — please provide Andrea's previous roles before Qonto if you'd like a fuller picture.]
- What does he bring to the team? Andrea leads a cross-European fraud team across Paris, Milan, and Barcelona. His style: open conversation, focus on developing technical skills, quality over quantity, calm under pressure. He invests in your growth from day one — intensive onboarding, weekly 1:1s, and real autonomy as you ramp up.
Perk
Flex your schedule. Work from home up to 2 days a week with our hybrid policy.
Level up. Self-service Learning & Dev platform and unlimited access to AI tools.
Stay active. Gympass gives you access to 3,000+ sports and wellness partners.
Eat well. Lunch card, 50% on us.
Get around. 50% of the cost of your public transportation pass is covered.
Enjoy the rest. Team events, snacks, and beverages.
Take time off. 1 paid day off per month, no questions asked.
Be yourself. An inclusive, supportive environment where everyone belongs.
🔒 Your security matters to us
Recruitment scams are on the rise. Keep in mind, we will never work with third-party platforms or agencies that request payment from candidates.If you receive a suspicious message claiming to be from Qonto, please report it right away ([email protected])
Skills Required
- Fluent in Italian and English
- Strong written communication skills
- Attention to detail and rigor
- Proactive mindset and curiosity for fraud
- Experience with AI tools
What We Do
Qonto is the leading European business finance solution. It simplifies everything from everyday banking and financing, to bookkeeping and spend management. Qonto energizes SMEs and freelancers so that they can achieve more. A few figures about Qonto: - Alexandre Prot and Steve Anavi launched Qonto in July 2017 - Qonto’s international team is growing fast and we are actively hiring! - Hundreds of thousands of customers in Europe are already using Qonto - €622m raised with VCs and business angels including Valar, Alven, the European Investment Bank, Tencent, DST Global, Tiger Global, TCV, Alkeon, Eurazeo, KKR, Insight Partners, Exor Seeds and Gaingels. Legal Notice: 🇪🇺 https://legal.qonto.com/en 🇫🇷 https://legal.qonto.com/fr 🇩🇪 https://qonto.com/de/imprint 🇪🇸 https://legal.qonto.com/es 🇮🇹 https://legal.qonto.com/it
