About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.
What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
The Fraud and Risk Analyst will primarily be responsible for managing the Fraud Risk and Cyber Risks of a campaign. This generally covers Identifying the Fraud Risks ,recommend and implement preventative and detective controls, manage all fraud-related risks across operations and support teams, and monitor key controls for the detection and continuous audit of fraud risks.
Primary Responsibilities involves:
a) Conducting Risk Assessments and other Risk Management Related activities .
b) Ensuring Alignment of Security Controls to Regulatory Standards
c) Conducting Investigation and assisting in Litigation as needed.
d) Partnering with both Operations and Clients to strengthen security controls
Other important job duties.
1. Conduct reviews for the identification of fraud risks, and recommend controls for the detection and prevention of fraud.
2. Completes assignments as directed by the Fraud Prevention and Audit team.
3. Must stay current with new fraudulent activities that may breach TaskUs' security measures.
4. Recommend new technologies for fraud detection and prevention.
5. Develop internal control and governance procedures to ensure minimal risk of fraud.
6. Evaluate TaskUs and client applications for separation of duties issues and general internal control deficiencies which may contribute to fraud risk.
7. Provide reporting from continuous audit/monitoring initiatives once fraud risks and controls are mapped.
8. Work with IT and InfoSec engineers for the implementation of DLP and user activity monitoring controls
9. Provide Fraud incident response support and fraud investigation
10.Participate in fraud mapping exercises and continuous audit processes.
11.Maintain and update relevant system and process documentation and develop ad-hoc reports as needed.
12. Perform a variety of other fraud and risk-related tasks.
13. Perform necessary functions as needed by Management
Qualifications:
Bachelor’s degree or a combination of education and experience.
A minimum of 3 years audit and risk experience; at least one of those years focused on fraud prevention and detection.
Familiar with a variety of the field's concepts, practices, and procedures.
Interest in the pursuit of an industry recognized fraud, audit or security certification is preferred, such as CFE, CIA or CISA.
A demonstrated wide degree of creativity and latitude is expected in order to best align internal fraud controls with the business needs, and to ensure that operational efficiencies and client satisfaction are duly considered
Sound technical writing, documentation, and communication skills are required.
Proficiency with understanding of enterprise, network, system and application level security issues.
Understanding of the system hardening processes, tools, guidelines and benchmarks
Experience with DLP and fraud detection technologies.
Candidates should have excellent project management skills with the ability to self-start projects.
Ability to handle sensitive and/or confidential material and information with suitable discretion.
Excellent interpersonal skills and a professional demeanor.
BPO contact center experience preferred, but not required.
About TaskUs
TaskUs is a leading provider of outsourced digital services and next-generation customer experience to the world’s most innovative companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery and ride-sharing, Technology, FinTech and HealthTech. As of March 31, 2023, TaskUs had a worldwide headcount of approximately 47,700 people across 27 locations in 13 countries, including the United States, the Philippines and India.
In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics and circumstances. Inclusive and equitable practices is our responsibility as a business.
TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodation in any part of the hiring process, please let us know.
“Please take note that TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.”
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.
We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.
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What We Do
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long term success through innovation and technology - powered by ridiculously smart people.
TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world.
