The Role
The Fraud Analyst will review and analyze fraud alerts, investigate suspicious transactions, communicate with customers, and enhance fraud monitoring systems.
Summary Generated by Built In
Who are we?
At OpenPayd, we are building a universal financial infrastructure to power the growth of the digital economy. Our rails-agnostic approach empowers any business to move and manage money globally - across both traditional rails and stablecoins — at scale, and in real time.
The OpenPayd platform delivers a suite of banking and payments infrastructure: accounts in over 40 currencies, FX, on/off ramp, international and domestic payments, Open Banking services – all via a single API.
A global network of licences alongside our best-in-class tech is why we're trusted by 800+ enterprise clients to process over €130 billion annually.
How will you add value to the OpenPayd journey?
- Review and Analyse fraud alerts generated by the OpenPayd fraud monitoring tool.
- Assess the fraud alerts for potential suspicious activity, determining the legitimacy of transactions.
- Conduct detailed investigations of potential fraudulent activities and suspicious transactions.
- Gather and analyse relevant information, including transaction history, customer profiles and external data sources.
- Communicate with customers to obtain additional information and clarification on suspicious or fraudulent transactions.
- Draft and send Requests for Information (RFIs) in a timely and professional manner.
- Assist in preparing reports for senior management and regulatory authorities as required.
- Work closely with the product team to enhance fraud monitoring rules and systems.
- Provide insights and feedback based on investigation findings to improve the effectiveness of monitoring tools.
The ideal candidate will have the following:
- 2+ years anti-fraud and/or transaction monitoring experience in the payments industry
- Experience with fraud detection software and tools
- Excellent attention to detail, with a strong focus on producing high quality work
- Demonstrated problem solving and decision-making skills
- Knowledge of the payments space and all key players including issuers, acquirers, merchants and networks
- Able to work independently and effectively within a team environment
- Able to work in a fast-paced work environment.
- Relevant certification (e.g., ACFE, ICA) are preferred but not required.
Our Perks and Benefits:
- Health Insurance
- MultiSport card subsidised
- Discretionary Annual Bonus Scheme
- Personal Training allowance
- 25 days annual leave plus bank holidays and an extra day for your birthday
- Extended leave for long service
We’d like you to take a read of our Talent Acquisition Privacy Notice which explains how we collect and process your personal data. Please read our notice carefully. By submitting the application button, we will consider that you aware of it.
We are looking forward to receiving your CV.
OpenPayd Talent Team
To all recruitment agencies: OpenPayd does not accept speculative agency resumes. Please do not forward resumes to our jobs alias, OpenPayd employees or any other company location. OpenPayd is not responsible for any fees related to unsolicited resumes. OpenPayd will only accept CV's from the partners with relevant agreement via the People and Talent team only.
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Top Skills
Fraud Detection Software
Transaction Monitoring Tools
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The Company
What We Do
Embedded Finance for the digital economy
OpenPayd is a leading global payments and banking-as-a-service platform that provides a range of banking and payment services to both financial and non-financial institutions.
Our services are underpinned by a global network of licences and are accessible through a single API. These include IBANs, open banking, e-money accounts, FX conversion, local and international payments, card processing and debit cards.
We believe that all businesses - irrespective of their size or industry - should be able to access the best payment and banking services. We provide all of our services through a simple, flexible and scalable platform.
