iKhokha is a place where chance-takers become change-makers. At iKhokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest-growing FinTech's in Africa, we've built a team of global change-makers who want to make an impact. If you believe in a better future, be a chance-taker and help us empower small businesses in South Africa.
Job DescriptionThe iKhokha talent team is on the lookout for a dynamic Fraud Analyst to join our tribe in Durban.
If you’re passionate about conducting fraud and privacy risk assessments, love diving into forensic investigations, and are excited by the challenge of reducing fraud, this could be your next big move!
So, what will you do?
In this role, you’ll be at the forefront of keeping iKhokha secure by identifying, investigating, reporting on and reducing merchant fraud. Your insights will directly shape how we safeguard our operations and protect our merchants —making you a key player in our mission to stay ahead of fraudsters.
In addition to the above, you will:
- Monitor & investigate all alerts being generated by anti-fraud screening tools (daily).
- Monitor & investigate all reported findings from ABSA, PASA & Nedbank.
- Monitor and investigate any suspicious activity in day-to-day escalations from various departments of the business.
- Using sound investigative skills/AML & Fraud experience, investigate any suspicious transactions and or Merchants for untoward/fraudulent activity.
- Ensuring that legitimate merchants are not impacted where not necessary, but at the same time investigating and suspending transactions that are deemed to be an unacceptable AML risk for iKhokha.
- Reporting STR/SAR’s on GoAml in terms of Section 29 of the FIC Act.
- Keeping a good relationship with the ABSA/Nedbank fraud teams and liaising with these teams with regards to suspicious activity and investigations.
- Ensuring that suspect/suspended transactions and or merchants are reported to the business and being correctly recorded withing the relevant databases.
- Assisting law enforcement, ABSA, PASA or the schemes with reporting on requested merchant fraud.
- Ensuring that the business is fully aware of their obligations towards AML, Fraud & Anti-Bribery and Corruption. This includes induction & annual staff training.
- Assist the Team lead as required by ensuring that training content is up to date with latest industry standards and is effective in respect of staff understanding and engagement.
- Storing digital evidence that staff have been trained.
- Making AML / FICA / Fraud risk-based decisions when considering all available data, training by head of AML and pervious experience.
- E-commerce Degree OR Forensic Degree OR (Certificate in Anti-Money Laundering, Compliance Certificate or Data Analytics related qualification).
Deal Breakers:
- 3+ Years experience within Fraud Investigations or Data Analytics .
- Anti-Money Laundering.
- Data Management.
- Strong Analytical Skills.
- FIC Act.
- Risk Principles.
Clear understanding of:
- Anti-Money Laundering regulations.
- Banking transaction flows and processes.
- Risk principles.
- Scheme anti-fraud & AML requirements and processes.
Perks of joining the Tribe?
- Work in a high-growth company with tangible results you're accountable for.
- Enjoy hybrid, remote, and in-office work models.
- Competitive remuneration and benefits, including reduced Gap cover rates. Medical Aid and Group Risk scheme contributions.
- Visionary leadership.
- Seize the opportunity for study leave.
- Access to on-demand learning at your fingertips.
- Experience a friendly, collaborative culture with a team of all-round-lekker humans (it’s true, we surveyed our Employees and they told us so).
- If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite Barista.
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What We Do
iKhokha is a co-founder led financial technology company that believes every South African entrepreneur should be given the opportunity to compete in the digital economy – because when small businesses grow, Mzansi thrives.All our digital payment solutions are built in-house at our HQ in Umhlanga where we manage the entire product life cycle from research to design, development, user testing, rollout, and product evolution.From Tap & Go enabled card machines to point-of-sale systems, top-tier ecommerce products (such as iK Pay Gateway) and, of course, the iKhokha app, we pride ourselves on building highly competitive products at affordable prices to give businesses the payment tools they need to succeed, both in-person and online.Whether through our speed point machines or our ecommerce payment solutions, our merchants enjoy the lowest transaction rates in South Africa. And to reward them for trading with us, these rates keep getting lower the more they sell!Our merchants can also access working capital after just three months of trade using our iK Cash Advance product and can increase their basket size by selling prepaid products with iK Prepaid on the iKhokha app.At our core, we’re here to help entrepreneurs and businesses of all sizes start, run, and grow. We use tech to create meaningful experiences that uplift our communities, add value, and make running a business less of a dream and more of a reality.
