Fraud Analyst

Posted 3 Days Ago
Be an Early Applicant
Niamey, NER
In-Office
Mid level
Fintech • Payments • Financial Services
The Role
Protects mobile money customers, agents, and the business from fraud. Responsibilities include assessing fraud risks, identifying vulnerabilities, monitoring suspicious transactions, investigating and escalating cases, coordinating with legal teams and authorities, analyzing fraud data, preparing dashboards and reports, supporting training, and communicating with agents and stakeholders. The role is based in Niamey with occasional travel to field locations across Niger.
Summary Generated by Built In
Our mission

We're making Africa the first cashless continent.

In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.

We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.

Our goal is to make Africa the first cashless continent and that's where you come in...

How you'll help us achieve it

We’re looking for a Fraud Analyst for Niger who’s resourceful, organized, and proactive about getting things done. Your main objective will be to help protect the interests of Wave mobile money customers, agents, and the business from fraud risk, while also ensuring that our services remain accessible and easy to use by the target users. The position will report to our Regional Risk Lead.

In this role, you’ll;

  • Assess fraud risks on a periodic basis.
  • Frequently visit the field to better understand local challenges and collaborate closely with the growth team, ensuring fraud prevention strategies are aligned with on-the-ground realities and support market expansion.
  • Determine the vulnerabilities of our customers, agents, and staff as potential targets for fraud.
  • Provide reliable and relevant data and dashboards, including partner and statutory reporting.
  • Assist in preparing fraud training materials based on our risk exposure.
  • Assist in reporting and communication between stakeholders on fraud issues, including customers.
  • Investigate and escalate issues and take action upon detection of suspicious activity.
  • Monitor suspicious transactions and follow up on required actions.
  • Investigate fraud cases and liaise with the legal department and local authorities to close cases.
  • Perform data analysis on fraud with the aim of gathering useful information and supporting decision-making.
  • Call and follow up with agents who have raised complaints about commission cuts.
  • Proactively contact certain agents to warn them about upcoming commission cuts, clearly explaining the reasons and evidence.
  • Other duties may be assigned as the business may require.
Key details
  • Location: You’ll work from our office in Niamey with occasional travel to field locations in Niger.
  • Work authorization in Niger is required.
  • Our salaries are competitive and calculated using a transparent formula.
  • We offer generous health insurance for yourself and your dependents.
  • We support working parents - we offer generous parental leave policies (26 weeks for mothers and 4 weeks for fathers) and subsidized childcare when you return to work.
  • We help you live your fullest life now! We subsidize gym memberships, fitness classes, and workout equipment.
  • Airtime reimbursement.
  • Free food and a beautiful office space.
Requirements
  • Bachelor’s degree or higher in IT, Audit and Management Control, Business Administration, Finance, Criminology, or other relevant fields.
  • At least 3 years in the financial sector, including case investigation, fraud risk controls, regulatory requirements, and market practices.
  • Proficiency in spoken and written English.
  • Fluency in local languages would be an advantage.
You might be a good fit if you
  • Are excessively detail-oriented and seek to achieve excellence in everything you do.
  • Are a self-starter and proactive about achieving ambitious targets.
  • Enjoy organising large events - you'll be the point of contact to both suppliers and the team.
  • Love owning projects - you're autonomous yet know when to escalate problems.
  • Are intellectually curious, creative in the way you go about tackling problems, and embrace failure as a means to spark innovation and growth.
  • Willing to go the distance to get something done.
  • Are comfortable defaulting to over-communication and overreaching when it comes to coordination.
  • Adjust quickly to changing priorities and conditions.
Our team
  • We have a rapidly growing in-country team in Senegal, Côte d'Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.
  • We're deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.
  • We foster autonomy for our employees. You'll own your projects at every stage, from understanding the problem to monitoring your solution in production.
  • We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.
  • We are on Y Combinator's top companies by revenue.
How to apply

Fill out the form below, and upload a resume in English and a cover letter describing your interest in Wave and the role.

We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.

Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Skills Required

  • Bachelor's degree or higher in IT, Audit and Management Control, Business Administration, Finance, Criminology, or a relevant field
  • At least 3 years of experience in the financial sector
  • Experience with case investigation, fraud risk controls, regulatory requirements, and market practices
  • Proficiency in spoken and written English
  • Fluency in local languages
  • Work authorization in Niger

Wave Mobile Money Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Wave Mobile Money and has not been reviewed or approved by Wave Mobile Money.

  • Parental & Family Support Extended fully paid parental leave and subsidized fertility assistance are emphasized, alongside health coverage that includes dependents. These offerings signal a strong commitment to supporting families across locations, even as exact provisions can vary by country.
  • Leave & Time Off Breadth Flexible vacation is standard, with most people taking substantial time off in addition to public holidays. Some roles cite even higher ranges, indicating a generous approach to rest and recovery.
  • Fair & Transparent Compensation Salaries are set using a transparent formula tied to skill and experience rather than negotiation. Clear ranges and equity/bonus components indicate market-aligned offers for many roles.

Wave Mobile Money Insights

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The Company
HQ: Rangoon
3,123 Employees
Year Founded: 2017

What We Do

We're making Africa the first cashless continent. In 2017, nearly 60% of adults in sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash. We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In November 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. In 2019, we expanded to Cote D'Ivoire. Now, we have millions of users and are growing fast. Our goal is to drive financial inclusion and make Africa the first cashless continent

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