Fraud Agent

Sorry, this job was removed at 02:19 p.m. (CST) on Tuesday, Apr 15, 2025
Austin, TX
Hybrid
Fintech • Mobile • Payments • Software • Financial Services
Wise is one of the fastest growing fintechs in the world and we’re on a mission to make money without borders a new norm
The Role

Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

Fraud Investigator

We’re looking for a Fraud Investigator to join our growing Fraud prevention team in Austin! This role is a unique opportunity to have an impact on Wise’s mission, grow as a fraud expert and help save millions more people money.

This is a full-time Hybrid position based in Austin, Texas.

You’ll receive a competitive package including a starting salary of $30.00 per hour + Restricted Stock Units (RSUs) in a profitable company + wide array of benefits! (more info below)

Your mission:

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. Your mission is to ensure that the money we are moving for customers are legitimate transactions, and minimise fraud passing through our platform.

Here’s how you’ll be contributing to the Fraud Prevention team:

  • Review transactions flagged as suspicious and take appropriate action(s)

  • Perform due diligence checks on customers whose transactions are being reviewed

Qualifications

About you:

  • Your verbal and written English skills are excellent

  • You have experience in financial fraud, compliance, banking, KYC, or other related field

  • You have ability to take charge in critical situations, find information, and make decisions based on findings

  • You're a proactive team player who knows how to prioritise work and is willing to get things done

  • You have skills to recognize patterns and an eye for detail, but also an ability to see the big picture and how the details fit together

  • You’re flexible to work in shifts that include evenings, weekends, and public holidays

  • Second language knowledge is a plus

  • Knowing SQL or any other BI tools is a plus, but not a must

  • You are a data driven person

  • You are not afraid of reaching high targets and KPIs

  • Must already be legally authorised to work in the US, we cannot provide Visa sponsorship for this role

  • Provide assistance to other Wise teams

  • Communicate with other financial institutions and law enforcement

Additional Information

Additional Information:

  • Salary: $30 per hour
  • This is a hybrid position located in Austin, Texas, and not fully remote. You must be able to commute to the office or open to relocation
  • You must already be legally authorized to work in the US, we don't sponsor visa for this position
  • Expected start date is May 6, 2025
  • Click here to see the benefits we offer!

#LI-CL1

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

What the Team is Saying

Lindsay
Surendra
Smrithi
Pavan
Jennifer
Lauren

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The Company
8,000 Employees
Year Founded: 2011

What We Do

Wise is a global technology company, building the best way to move and manage the world's money.

With Wise Account and Wise Business, people and businesses can hold 40 currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new network for the world's money. Launched in 2011, Wise is one of the world’s fastest growing, profitable tech companies.

In fiscal year 2025, Wise supported around 15.6 million people and businesses, processing over $185 billion in cross-border transactions and saving customers around $2.6 billion.

Why Work With Us

We’re truly global in who we are, how we work, and how we build. Everything we do is centred around creating a world of money that’s fast, easy, fair. And open to all. Everyone who works here owns a piece of Wise, from the work they do, to the stock they hold.

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Wise Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We expect new joiners in the office most days to build connections and learn from colleagues for their first six months. After that, most Wisers split their working week between the office and home, typically coming in at least 12 times a month.

Typical time on-site: Not Specified
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