Franchise Relations Coordinator

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Waco, TX
In-Office
Other • Real Estate
The Role

Franchise Relations Coordinator
 

Are you looking for a place where you can bring your drive?

Welcome to Neighborly—the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services. Bring your drive to the table as we unlock new doors together, taking your career to the next level.
 

Bring your experience and be empowered to innovate.

As a Franchise Relations Coordinator on the Neighborly ProTradeNet team, a typical day for you will include:​

  • Drive sales and customer acquisition

  • Cultivate strong relationships with franchise owners and corporate stakeholders

  • Align ProTradeNet programs with broader brand strategies

  • Empower franchise owners with knowledge of ProTradeNet's value and support

  • Optimize program participation and rebates through strategic initiatives

  • Expand sales and revenue within assigned accounts

  • Monitor program performance to ensure effectiveness and accuracy

  • Occasional travel (approximately 10%) for key meetings and events

Bring your skills and be inspired to achieve success.

(Required qualifications)

  • Experience: 2+ years of experience in a customer-facing role, such as sales, customer service, or operations.

  • Skills:

    • Strong Communication

    • Public Speaker

    • Self-motivated

    • Energized by connecting with people

    • Enjoys a fast-paced environment

    • Ability to handle multiple conversations at once

    • Strategic thinker

    • Analytical

    • Detail-oriented

    • Problem-solving

    • Proficiency in Microsoft Office Suite.

    • Sense of humor

  • Education: Bachelor’s degree or combination of education and equivalent experience is required.

  • Schedule / in-office requirements: can work remotely or Hybrid (Waco, TX)

Bring your goals and be enabled to reach them.

  • Competitive Pay: Commensurate with experience

  • Schedule: Full-time, Monday - Friday, 8 am-5 pm

  • Benefits: Check out our benefits offerings here

  • Financial Benefits: Equity and annual bonus opportunities

  • Perks: Paid time off, Paid holidays, Recess breaks, wellness programs

Neighborly® is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity and encouraged to be their authentic self.

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Brand:

ProTradeNet

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The Company
HQ: Waco, TX
501 Employees
Year Founded: 1981

What We Do

Neighborly is a holding company of 21 service brands focused on repairing, maintaining and enhancing consumers’ homes and businesses and is the world’s largest home services franchisor serving 8.9 million+ customers. The company operates online platforms that connect consumers to service providers in their local communities that meet their rigorous standards as a franchisor across 14 service categories in the United States and in Canada. The company was founded in 1981 as Dwyer Group and is based in Waco, Texas. Neighborly now has nearly 3,600 franchisees and 10 corporate support centers throughout North America, U.K. and Germany.

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