The Franchise Legal Administrator provides comprehensive legal and administrative support for the BELFOR Franchise Group franchise system, ensuring compliance with franchise regulations, contract management processes, and franchisee lifecycle activities. This role serves as a key liaison between legal, franchise development, operations, and franchise owners, supporting the integrity and growth of the franchise network.
Key Responsibilities:
Franchise Agreement Administration
- Prepare, review, and issue new franchise agreements and related legal documents.
- Draft amendments, addenda, renewals, and other contractual documentation.
- Maintain accurate records and inventory of franchise agreements and legal documents.
- Manage franchise ownership transfers, including resale transactions and related documentation.
- Coordinate and administer franchise renewal processes.
Compliance & Risk Management
- Monitor franchise sales activities to ensure compliance with applicable regulations and internal procedures.
- Support enforcement of restrictive covenants, including non-compete provisions.
- Monitor and track franchisee bankruptcy proceedings and related legal matters.
- Assist with intellectual property protection efforts, including trademark monitoring and infringement matters.
- Maintain Franchise Disclosure Document (FDD) inventories and support annual updates.
Contract & Legal Support
- Coordinate the review and administration of third-party contracts and agreements.
- Track contract status, key dates, and compliance requirements.
- Collaborate with internal stakeholders and external counsel on legal and compliance matters as needed.
Franchisee Relations & Operations Support
- Assist in resolving franchisee relations issues and escalations.
- Serve as a resource for franchisees regarding contractual obligations and documentation requirements.
- Maintain the accuracy and integrity of franchise and legal data within the CRM system.
- Prepare reports, maintain records, and support special projects as assigned.
Qualifications
Education & Experience
- Bachelor’s degree required; paralegal certification or related legal education preferred.
- Minimum of two (2) years of legal, contract administration, franchise administration, or related experience.
- Experience reviewing, drafting, or managing contracts preferred.
- Experience supporting customer, client, or franchisee relationships is highly desirable.
Knowledge, Skills & Abilities
- Strong organizational skills with the ability to manage multiple priorities and deadlines.
- Excellent attention to detail and commitment to accuracy.
- Strong written and verbal communication skills.
- Ability to work independently while collaborating effectively with cross-functional teams.
- Proficiency in Google, Microsoft Office Suite and CRM/database management systems.
- Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.
Working Conditions
- Occasional evening and/or weekend work may be required to meet business needs.
- Limited travel may be required from time to time.
- The position is 100% in office at the Ann Arbor BFG headquarters.
Disclaimer
The above statements are intended to describe the general nature and level of work being
performed by personnel assigned to this classification. They are not to be construed as an
exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All
personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Skills Required
- Bachelor's degree
- Paralegal certification or related legal education
- Minimum of two (2) years of legal, contract administration, franchise administration, or related experience
- Experience reviewing, drafting, or managing contracts
- Experience supporting customer, client, or franchisee relationships
- Proficiency in Google Workspace
- Proficiency in Microsoft Office Suite
- Proficiency in CRM and database management systems
- Strong organizational skills and ability to manage multiple priorities and deadlines
- Excellent attention to detail and commitment to accuracy
- Strong written and verbal communication skills
- Ability to work independently and collaborate with cross-functional teams
- Ability to maintain confidentiality and exercise sound judgment handling sensitive information
What We Do
BELFOR Franchise Group is a leading global franchisor of residential and commercial service brands. They empower entrepreneurs by providing robust business models, industry-leading training, and ongoing coaching. Their diverse portfolio includes brands across home services, commercial cleaning, and restoration industries, such as 1-800 WATER DAMAGE, Chem-Dry, and others, helping local owners succeed in their respective markets.
