BELFOR Franchise Group (BFG) is headquartered in Ann Arbor, MI. BFG has grown to become one of the largest Home Services Franchisors in the World – with 15 Brands and nearly 3,000 Franchise Territories.
POSITION SUMMARY:
BELFOR Franchise Group is seeking a Franchise Development Director to help grow the Chem-Dry US footprint. This talented individual will not only engage in and support a wide range of online and offline franchise development activities but also oversee initiatives that drive our brands forward by expanding the number of franchisees in our network.
RESPONSIBILITY OVERVIEW:
The BELFOR Franchise Group Franchise Development Director will partner with franchise candidates as they progress through the qualification and license granting process. They will ensure that all requirements are met, and all documentation is received. They will need to interact with funding firms, CRM platforms, and mapping programs. Day to day, he or she will create or implement content, manage internal and external communications, as well as support all franchise development team efforts and initiatives.
The key responsibilities for the Franchise Development Director include but are not limited to the following:
Franchise Development Candidate Development
- Have a thorough knowledge of BFG brands
- Manage the Lead Generation Process from Website, Portal, and other Lead Sources
- Network with Franchise Consultants to Generate Leads and Manage the Candidate Process
- Track Sales Process and Manage Lead Flow utilizing our Franchise Sales Software
- Guide the candidate experience (from the Initial Discovery Process to the Signing of Agreements)
- Participate in Meet the Team Days at Brand Headquarters
- Adhere to all Federal & State Regulations, Policies and Procedures
- Achieve Franchise Development Goals for Activity and Results
Consultant & Candidate Communications
- Update Consultant Sites – Keeping Contact & Content Information Current
- Collaborate on the Development of Consultant and Candidate Email Blasts & Mailings
- Manage Deal Announcements
SKILLS AND QUALIFICATIONS:
The ideal candidate will be a driven, curious, self-motivated, analytical, detail-oriented, strong writer/communicator who is highly efficient/productive. The candidate will also be excited about increasing brand awareness, motivated by numerical growth of the brand and have a strong desire to help entrepreneurs realize their dream of business ownership.
Other key competencies include:
- Bachelor’s Degree or equivalent experience
- Proven Success in closing leads
- Past work experience in Franchise Development preferred, but not required
- Basic knowledge of Microsoft and Google products including, but not limited to Microsoft Office, and G-Suite products
- Previous experience working with a CRM
- Strong Internet Knowledge/Skills, including social media
- Ability to Establish and Meet Deadlines and to quickly develop Clear Priorities.
- A Resourceful, Creative Problem-Solver
- Must Possess Strong Work Ethic, Strategic Thinking & Strong Executional Skills
- Excellent Verbal and Written Communication Skills in working with people one-on-one and in groups up to several hundred people
- Strong Ability to Communicate Clearly with fellow employees, third-party providers, franchisees, and partners
- Organizational and Time Management Skills to Manage Multiple Tasks with Multiple Candidates and Projects
ENVIRONMENTAL JOB REQUIREMENTS & BENEFITS:
- Position is on-site at the BFG headquarters in Ann Arbor, MI
- Fast-paced Office Environment where temperature, ventilation and lighting are controlled
- Moderate Noise Level
- Regular use of Computer and other Office Equipment
- Communication with franchise Development Team, Marketing Team and Franchisees
- Travel 10-20%
- Paid Holidays and Vacation
- Healthcare Benefits: Medical, Dental, Vision and Life Insurance
DISCLAIMER:
*The above statements are intended to describe the general nature and level of the work being performed. The list is not exhaustive of all the responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Skills Required
- Bachelor's degree or equivalent experience
- Proven success in closing leads
- Past work experience in franchise development
- Basic knowledge of Microsoft Office and G-Suite
- Previous experience working with a CRM
- Strong internet knowledge and social media skills
- Ability to establish and meet deadlines and set clear priorities
- Resourceful, creative problem-solver
- Strong work ethic, strategic thinking, and executional skills
- Excellent verbal and written communication skills for one-on-one and large group settings
- Organizational and time management skills to manage multiple candidates and projects
- Position is on-site at BFG headquarters in Ann Arbor, MI
- Ability to travel 10-20%
What We Do
BELFOR Franchise Group is a leading global franchisor of residential and commercial service brands. They empower entrepreneurs by providing robust business models, industry-leading training, and ongoing coaching. Their diverse portfolio includes brands across home services, commercial cleaning, and restoration industries, such as 1-800 WATER DAMAGE, Chem-Dry, and others, helping local owners succeed in their respective markets.
