Franchise Compliance Specialist

Bring your experience and be empowered to innovate.

The Franchise Compliance Administrator routinely analyzes and monitors Neighborly franchise license agreement terms to ensure all financial and reporting obligations are being met satisfactorily.  This role may work closely with internal and external parties such as brand operations, accounting, legal, and franchisees.  

• Collect missing reports and other submittals, negotiate payment plans, issuing and escalate notices up to and including contract termination. 

• Review and analyze accounts receivable reports for follow-up and/or collections. Work with the A/R team to correct invoices and/or accounts. 

• Proactively research, resolve, and respond to internal and external questions/issues relative to franchisee contract compliance concerns. 

• Lead and facilitate monthly compliance meetings with various stakeholders. 

• Assist with terminated franchise owner compliance through a variety of tasks.  

• Communicate compliance issues to the appropriate parties; produce and maintain various reports that track and analyze compliance activities. 

• Perform other duties as required. These duties may include assignments in job classifications other than their own. 

Bring your skills and be inspired to achieve success.

(Required qualifications)

Experience:

• Adaptable  

• Customer-focused  

• Clear communication 

• Attention to Detail 

• Analytical Thinking 

• Dependability 

• Integrity 

• Persistence 

• Technology System savvy  

• Must be able to lift a minimum of 25 lbs. 

• Sense of humor 

Education:

• High School Diploma or equivalent required; some colleges preferred 

• A minimum of 2 years of experience in compliance, business office management, contract administration, collections, and/or accounting experience is required.  

• Working knowledge of Microsoft Dynamics, Excel, Outlook, Franconnect, Smart Compliance, and Great Plains is preferred 

Bring your goals and be enabled to reach them.

• Competitive Pay: Commensurate with experience
• Schedule: Full-time, Monday - Friday
• Benefits: Check out our benefits offerings here:
  • Neighborly Benefits (flimp.live)
• Financial Benefits:  Equity and bonus opportunities