This is a remote position.
Role Objective
I am the founder of Mate Technologies building mobile apps including thermal printer app Thermer and billing app Posill. I am building an automated system-driven company in remote culture that will scale through people, AI, and processes instead of founder dependency.
Your responsibility is to design and implement a practical operating system that improves execution speed, accountability, hiring quality, reporting, experimentation, and decision-making.
This is not a consulting-only role. You are expected to implement measurable improvements.
Website: https://www.thermerapp.com/
Success Criteria
- Built an automated system that will work with least/minimal founder involvement.
- Create a business health scorecard with few critical metrics indicating overall health of organization.
- Each role will have a performance scorecard with few but critical metrics.
- All employees will collaborate efficiently with minimal conflict.
- Hire the right person for the system and put into the right seat.
- Each new onboarded employee will start producing high output quickly with the help of knowledge transfer documents and process.
Responsibilities
- Build scalable systems and operating processes suitable for a remote-first company.
- Improve hiring workflow, candidate evaluation, onboarding & management process.
- Define clear measurable KPI to measure performance efficiently & transparently for each role.
- Improve knowledge transfer, experimentation, communication, decision making, reporting.
- Identify workflows where AI can improve efficiency.
Skills Required
- Design and implement scalable operating systems and processes for remote-first companies
- Improve hiring workflow, candidate evaluation, and onboarding processes
- Define clear, measurable KPIs and performance scorecards for roles and business health
- Create knowledge transfer documentation and processes to accelerate new-hire productivity
- Identify and implement AI-driven workflow improvements
- Implement measurable improvements (not consulting-only) and reduce founder dependency
- Experience working in remote-first, asynchronous team environments
- Ability to hire and place the right person into the right seat
What We Do
Mate Technologies is a lean, fully remote startup behind Thermer, a SaaS and mobile app for small and medium-sized businesses. The platform enables users to design and print customized receipts and labels on thermal printers, while also supporting OCR-based documents. Thermer is practical software for business printing workflows and reports more than 80 lakh installations, helping companies manage everyday document and receipt needs.
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