We are Creditspring, a new way of borrowing that focuses on its members and provides them with safe and efficient short-term financial products.
We're a fast-growing FCA-regulated consumer credit company. We have members, not customers and we take a lot of pride in that!
As one of the UK’s only subscription finance company in the market, we truly have a unique value proposition. Our mission is very clear; to improve the financial stability and resilience of our members. We do this through the products we provide, the partnerships we have, and our educational content. We want our members, and everyone in the UK to be able to better manage their finances and steer them away from high-cost, unregulated credit options.
About the role
Our planning capability has reached an important point in its development. We have built a plan that can reliably predict performance; the next step is to evolve this into a broader commercial decision-support capability that can support the business through its next phase, including a potential exit process.
Reporting to the Senior FP&A & Capital Markets Manager, this role will take ownership of the analytics that underpin some of our most important commercial decisions, from pricing and cohort economics to understanding the trade-offs between growth, profitability and losses. You will also strengthen our operating model so that it can withstand the demands of diligence, be rapidly rebuilt under multiple scenarios, and reconcile confidently to audited financials and lender reporting.
This is a deliberately commercial role. It is not simply about reporting performance or administering a budget. We are looking for someone who will develop a point of view, challenge assumptions and use data to influence decisions. You will turn the plan from a spreadsheet exercise into an operating discipline that helps shape how we run and grow the business.
Responsibilities
Own the integrated operating model.Take end-to-end ownership of the three-statement operating model, ensuring its integrity, documentation, version control and audit trail, with clear reconciliation to the general ledger, management reporting and lender reporting.
Lead planning and forecasting. Run the annual budget and reforecast cycles from assumption-setting through challenge and finalisation, partnering with the Head of FP&A and Capital Markets on key assumptions and plan sign-off.
Turn performance into insight. Own monthly actual versus plan analysis, identifying the underlying causes and commercial consequences of performance rather than simply reporting variances. Produce clear, decision-focused reporting for Exco and the Board.
Embed financial ownership across the business. Build and maintain department-level budgets, partner with functional leaders to understand performance against plan, and establish consistent KPI definitions across management, Board, lender and data reporting.
Own unit economics and pricing analytics. Develop cohort-level understanding of acquisition cost, revenue, interest income, losses, retention, contribution and payback, alongside pricing analytics covering elasticity, product mix, margins, credit quality and customer retention.
Evaluate commercial and product decisions. Build the financial case for pricing changes, commercial initiatives and product tests, and provide rigorous post-implementation analysis to determine whether expected outcomes were delivered.
Lead scenario modelling and strategic decision support. Quantify the trade-offs between growth, profitability, loss rates and excess spread, including modelling funding capacity and covenant headroom with Treasury. Translate alternative strategies into clear risk-and-return choices for the CFO and CEO.
Build a scalable FP&A capability. Manage and develop a Business Analyst, automate reporting and planning processes, and establish clear ownership and deadlines across FP&A deliverables. Create a function where analyst capacity is increasingly focused on insight and decision support rather than data assembly.
What you'll need to succeed
Essential
Strong financial modelling capability: able to build an integrated three statement model from a blank sheet and defend every driver in it.
Working fluency in credit and funding mechanics: loss curves, excess spread, net interest margin, advance rates, covenant headroom.
Commercial analytics experience: pricing, cohort economics, retention, contribution margin, test design and read out.
Able to give a direct answer to a senior stakeholder and hold a position under challenge.
Desirable
Experience through a transaction process and of a model being subjected to diligence.
SQL and Power BI, or equivalent, and comfort working directly with a data team on source definitions.
Consumer credit or fintech environment.
First line management experience.
Lending business experience.
Qualified accountant or equivalent analytical background (CFA, economics, engineering, mathematics). Qualification matters less than modelling and commercial judgement.
Don’t meet all the listed requirements? Research shows that women and people of underrepresented groups often don't apply for jobs unless they're 100% qualified. As an equal opportunities employer, we know that diversity is a key part of our teams' successes - so if your experience doesn’t fit perfectly but this role excites you, we’d love for you to apply. We’re committed to Creditspring being an inclusive environment where employees feel welcomed, valued and listened to; we want you to thrive as your true self.
Please note that the People Team is contactable only via [email protected]. Unsolicited emails to other team members will not be actioned
Skills Required
- Strong financial modelling capability, including building and defending an integrated three-statement model
- Working fluency in credit and funding mechanics, including loss curves, excess spread, net interest margin, advance rates, and covenant headroom
- Commercial analytics experience covering pricing, cohort economics, retention, contribution margin, test design, and readouts
- Ability to give direct answers to senior stakeholders and hold a position under challenge
- Experience through a transaction process and with a model subjected to diligence
- SQL and Power BI, or equivalent, with the ability to work directly with a data team on source definitions
- Experience in a consumer credit or fintech environment
- First-line management experience
- Lending business experience
- Qualified accountant or equivalent analytical background, such as CFA, economics, engineering, or mathematics
What We Do
Creditspring is a UK-based, FCA-regulated fintech company that provides a subscription-based credit model. Their mission is to improve financial health by offering transparent, interest-free personal loans to help members manage unexpected expenses without the risk of debt spirals. They focus on providing affordable, short-term credit with clear repayment terms and no hidden fees, aiming to support borrowers who might otherwise struggle with traditional high-cost lending options.
