We’re Civica, and we create software that helps deliver critical services for citizens all around the world. From local government, to education, health, and care, over 5,000 public bodies across the globe use our software to provide essential services to over 100 million citizens.
Our aspiration is to be a GovTech champion everywhere we work, supporting the needs of citizens and those who serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point in our journey to realise that aspiration.
As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.
About the role:We’re looking for a FP&A Manager – Projects & Cost Base to join Civica’s FP&A team, supporting how we understand and manage key cost drivers across our global operations. In this role, you’ll take the lead on designing and maintaining detailed cost base models and reporting tools that help guide decisions across our Services, HR, and Transformation teams.
This is a great opportunity for someone who enjoys translating data into meaningful business insights and working with others to understand what drives performance. In this role you will have the opportunity to:
- Build and maintain a cost base forecasting model that tracks and projects key drivers such as utilisation, supply and demand, staff movement, and grade/location mix
- Develop cost centre reports for senior stakeholders across divisions and group functions
- Collaborate and help lead the Services team to understand and incorporate assumptions around headcount, utilisation, and capacity.
- Deliver weekly operational reporting to highlight spare capacity and opportunities to optimise cost
- Support transformation projects by modelling their financial impacts and outcomes
- Use data to align and forecast cost for workforce planning and other initiatives
- Maintain and improve templates and dashboards for periodic board and stakeholder reporting
- Help define and implement cost allocation methodologies where needed
- Experience in financial planning and analysis, ideally within a SaaS or technology environment, with strong modelling and Excel skills
- Ability to identify and explain cost drivers clearly, and collaborate effectively with senior stakeholders across finance and operations
- Strong problem-solving skills, with a focus on accuracy, attention to detail, and making complex data easy to understand
- Proficient in using financial systems and tools such as Salesforce and Workday Adaptive, or similar platforms
- Confident working independently and managing competing deadlines, while supporting cross-functional teams with timely insights
Why You'll Love Working with Us
As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.
We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:
Time Off & Work-Life Balance
✔ 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days!
✔ Days of Difference – Up to 3 extra days off for volunteering.
Financial Well-being & Security
✔ Pension Contributions – 5% employer match to support your future.
✔ Income Protection – Up to 75% salary cover for long-term illness.
✔ Life Assurance – 4x salary tax-free lump sum.
✔ Critical Illness Cover – £25,000 lump sum (extendable to dependents).
Health & Perks
✔ Private Medical Insurance – Fast access to private healthcare.
✔ Health Cash Plan – Claim back physio, therapies & more.
✔ Dental Insurance – Cover for routine & emergency care.
✔ Affinity Groups – Join employee-led communities.
✔ Bounty Bonus – Refer a friend & get rewarded.
At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.
We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.
If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.
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What We Do
Civica is one of the UK’s largest software companies, with over 30 years of proven expertise in delivering improved outcomes for public services around the world.
