Founding Solutions Engineer

Nooks is the AI Sales Assistant Platform (ASAP) that automates the busywork so reps can focus on the human part of selling and generate more sales pipeline. Nooks has helped thousands of sales reps hit quota, saved customers hundreds of thousands of hours, and powered hundreds of millions of dollars in pipeline. Nooks is loved by sales teams at companies like 1Password, Fivetran, Greenhouse, and hundreds more. For more information, visit Nooks.ai.

Title: Founding Sales Engineer
Location: San Francisco, CA - Hybrid (2-3 days in office)
The Role:
As our Founding Sales Engineer, you’ll be the technical backbone of our Enterprise sales motion and help define what great looks like for this function at Nooks. You’ll own high-stakes dialer trials from pre-sale through to handoff, working closely with AEs, prospects, and cross-functional teams to drive technical validation, setup, and adoption. This is a foundational role with high visibility, leadership potential, and an opportunity to help build the SE function from the ground up.

Responsibilities:

• Partner with Enterprise AEs to run technical discovery and lead the trial execution process

• Own trial setup and configuration (e.g., SFDC integration, dialer setup, number enrichment, analytics enablement)

• Coordinate technical integrations with Salesforce, the SEP, and other sales tools

• Act as the technical expert during customer calls and objection handling

• Support trial wrap-up and transition to CS post-close

• Collaborate with Product and Engineering to troubleshoot and escalate edge cases

• Develop internal playbooks, repeatable processes, and documentation to scale SE effectiveness
  Help define and shape the SE function as the team grows (e.g., mentoring future hires, process design)
  

Requirements:

• 5+ years of B2B SaaS pre-sales or solutions engineering experience with Fortune 2000 customers

• Experience operating as the first or early SE at a high-growth startup or helping build out a new function

• Domain expertise in Revenue or Sales Operations with a deep understanding of sales prospecting tools and workflows

• Experience with the sales tech stack including Salesforce, HubSpot, Outreach, Salesloft, and Gong (Salesforce admin experience preferred)

• Outstanding customer management skills: discovery, advisory, project management, stakeholder alignment

• Ability to manage multiple customer engagements simultaneously with timely and successful delivery

• Excellent written and verbal communication skills, able to explain technical concepts simply and clearly

• Based in the SF Bay Area

Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.

Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.