Vision
We're creating the shift to voice as humanity's default interface. Why voice? Because voice captures the nuance, the emotion, and the humanity of interactions in ways text alone can't: voice makes technology human again.
Mission
We're building the platform for the future of voice technology. Our market edge is extensible, reliable infrastructure designed for the full complexity of voice interactions. 18 months, 150k developers, adding 1000 every day. Give it a try here
The Role
The Senior Product Engineer will own the design and implementation of our entire frontend Dashboard platform. You’ll also be a foundational part of how we build the culture at Vapi.
Outcomes
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Design and ship frontend features
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Ship a pre-scoped feature within the first 7 days
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Ship a feature independently within the first 30 days
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Collaborate with growth engineering to ship set of experiments within the first 45 days
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Make the frontend codebase more robust, composable, and maintainable
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Ship a pre-scoped improvement or refactor within the first 14 days
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Ship an improvement independently within the first 30 days
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Listen to user feedback and ship improvements
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Receive a request from Support team and ship the fix within the first 14 days
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Pick up customer threads unprompted, investigate and solve within the first 14 days
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Build things that delight customers
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Unprompted, delight a customer within the first 30 days (ex. Confetti on first call)
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Competencies
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Experience with React + Typescript frontend stack
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Communication: You can clearly articulate what you’re thinking and feeling
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Cracked-ness: You’re more cracked than the most cracked person on the team
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Startup Ready: You have a reason to be here and can make sacrifices for something uncertain
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Founder Juice: New ideas come from you, you build it yourself or annoy everyone until it’s done ;)
Qualifications
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Previous Founding/Senior/Staff/Principal Engineer
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1+ years of experience at company <100 ppl
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5+ years experience in Full-Stack / Frontend Software Engineering
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2+ years experience in designing features you’ve deployed
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What We Do
Vapi lets enterprises deploy human-like voice agents in minutes. Whether you’re building a voice product or trying to handle millions of calls, Vapi’s reliable infrastructure and flexible APIs make it easy. Everyone from YC startups to Fortune 500 companies rely on Vapi because it is: Flexible: Plug in your APIs, your customer data, your models Scalable: Handle millions of calls with <500ms latency Secure: LLM guardrails, HIPAA, SOC-2 Helping enterprises over this challenge, Vapi, has raised $20 million in Series A funding, led by Bessemer Venture Partners with participation from Abstract Ventures, AI Grant, Y Combinator, Saga Ventures, and Michael Ovitz.
