Staff Product Designer - AI

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,800 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world-leading investors including Visa, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, Salesforce Ventures, Lone Pine, and Square Peg, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.

You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

This role will be part of our newly formed AI team, where we are setting out to build Agentic Finance as we prepare for a post-SaaS world and move up the value chain from delivering not just finance infrastructure and tooling, but finance work.

The Role
We're hiring a Staff Product Designer, the Founding Product Designer of this new team, to help invent the next generation of financial software: AI-native, autonomous, and radically user-centric. You’ll partner closely with engineering and product leadership to go from zero to one: from strategic concepts and interaction design to high-fidelity execution.

As our first designer, you’ll shape not just the product, but the design culture, principles, and direction of Agentic Finance.

What You’ll Do

• Define and drive the product design vision — from the first sketch to live product

• Invent new interaction paradigms for a world where AI agents do the work, and humans supervise and steer

• Work hand-in-hand with product and engineering to rapidly explore, prototype, and iterate

• Balance broad strategic thinking with hands-on execution in Figma, Lovable, and other vibe-coding tools

• Translate complex financial workflows into elegant, approachable experiences

• Contribute to product strategy, roadmap, and customer validation
  

Who You Are

• A true 0→1 designer: You’ve built products from scratch and thrive in ambiguity

• Strong on the tools: You can independently own end-to-end design work — from early concepts through to polished UI and developer handoff

• Technically minded: You’re energized by working with AI, automation, or complex systems — and can think through both capabilities and limitations

• Deeply collaborative: You love working side by side with engineers and product leads to figure things out

• Customer obsessed: You design with clarity and care for non-expert users, and you know how to validate and refine your ideas with real feedback

• Startup-ready: You’re comfortable moving fast, wearing many hats, and making trade-offs

• Experience: Minimum 6 years as a UX/Product designer with expertise in desktop web, mobile web, and native app experiences.

Nice to Have

• Experience designing for AI-native or workflow automation products
  Background in fintech, finance operations, or tools for startups

• Systems thinking applied to agentic or multi-step user journeys
  

Why Join Us

• A rare opportunity to be the first design hire building an entirely new product inside one of the world’s most ambitious Fintechs

• Direct impact and ownership: your design decisions will shape our product, brand, and user experience from day one

• A close-knit, fast-moving team working at the frontier of AI and global finance

• Backed by Airwallex’s scale, infrastructure, and global presence, but with the energy of an early-stage startup

Location Requirement
This role is hybrid/3 days per week in San Francisco. We believe that working shoulder-to-shoulder in the same space is essential for the speed, creativity, and trust-building required at this early stage.

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters.  Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s).  Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. If you are approached by someone claiming to represent Airwallex, please verify with our team.