Founding People Operations Associate

Posted 16 Days Ago
Manhattan, NY
In-Office
110K-130K Annually
Junior
Artificial Intelligence • Information Technology • Software
The Role
The People Operations Associate will manage recruiting operations, ensuring a smooth candidate experience and efficient systems while partnering with founders to support company growth.
Summary Generated by Built In
The Opportunity

This is a rare chance to join Probook at the ground floor and help build the people infrastructure behind one of the most talent-dense teams in New York City.

We’re looking for a hungry, operationally minded People Ops leader in the making — someone who cares deeply about how hiring systems, processes, and candidate experience work together to scale a company. You’ll partner directly with the founders, own recruiting operations end to end, and help design the foundation that supports Probook’s growth from zero to one.


What Success Looks Like
Recruiting Operations That Never Break
  • Interview scheduling, coordination, and follow-ups are owned end to end and executed with urgency. Candidates move quickly. Hiring managers never wait on logistics. Momentum is never lost due to process breakdowns.

  • Recruiting feels fast, structured, and easy to engage with for everyone involved.

Operational Excellence by Default
  • Our ATS and recruiting systems are clean, current, and reliable at all times. Pipelines are accurate. Templates and scorecards evolve as hiring needs change. Data integrity is never in question.

  • Recruiters and founders never need to step in to fix process gaps or clean up systems.

A Scalable, Human Candidate Experience
  • Candidates always know where they stand. Communication is clear, timely, and human. As interview volume increases, experience quality stays high instead of degrading under load.


Who We’re Looking For

Non-negotiables

  • 1–3 years of experience in people operations at a Series A–C startup, Agency recruiting, or Consulting.

  • Proven ability to manage heavy interview loads and operational complexity

  • Detail-oriented, highly organized, and biased toward action

Why Probook

You’ll be given real ownership, real trust, and real exposure. You’ll learn what it actually takes to scale a company from zero to one, and you’ll play a critical role in shaping the team that makes it happen.
Comp:

  • 110-130K + Equity

  • 1K monthly food and wellness stipend

  • Full Benefits (dental, health, vision)

  • Unlimited PTO

  • Office Perks: Hang board (for climbers), Office dog, snacks, coffee, espresso, team lunches and dinners.

Top Skills

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The Company
HQ: New York, New York
15 Employees
Year Founded: 2022

What We Do

Increase flip rates, boost ticket sizes, and reduce windshield time— all without scaling your dispatch department.

Probook learns from your historical sales data and sends your technicians to the right calls every time.

Our dispatcher-friendly interface overlays your dispatch board so you never have to leave ServiceTitan.

Dispatchers can now focus on higher-value tasks like verifying job info and keeping customers updated.

See why top operators nationwide trust Probook!

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