We're building the AI workforce for the physical economy — AI agents that replace the manual coordination layer running on emails, spreadsheets, TMS, ERP, and phone calls at companies that move, make, and deliver physical things. Our agents handle complex multi-day workflows, learn from feedback, and reach 90%+ autonomous execution in production.
Our founder Obaid Khan co-founded Motive — scaled it to $350M+ in revenue and a $5B+ valuation. We're going after the next big problem in the same market. Early team but we have multiple customers including Fortune 500. We move fast and hold a high bar.
Join us and build the core agent platform that automates complex operational workflows across the physical economy. You'll work across the stack — from AI agent orchestration to the product surfaces customers interact with daily.
What You'll Do
Define and own our design language/strategy end-to-end: product, marketing, customer communications, internal tools.
Shape the product itself, not just its surface. You'll sit with customers, understand what they actually do all day, and compress it into agent behavior alongside engineering.
Define how we onboard customers, how we communicate with them, and how the product earns their trust over months of use.
Set the quality bar. Early decisions compound — great companies are built on great taste.
Exceptional visual craft and obsession over the fine details.
What We're Looking For
Consumer product design experience. You've shipped products people love using.
A track record of driving large, ambiguous projects to done — not completing tickets inside someone else's design.
Strong product instincts. You can tell when something is 95% there and still wrong, and you push until it's right.
Hunger to operate beyond design — into product, customer, strategy. You want massive ownership on an early team and are energized by the ambiguity that comes with it.
How We Work
Designers will ship to production here. We'll set you up with the coding tools (Cursor, Claude Code, whatever works) to make that real.
You'll help define the toolset you need to do the job.
Small team, high trust, low process. Direct access to founders and customers. In-person in SF.
Skills Required
- Consumer product design experience
- Experience shipping products that users love
- Track record of driving large, ambiguous projects to completion
- Strong product instincts and attention to detail
- Willingness to operate beyond design across product, customer, and strategy
- Ability to work effectively in an ambiguous early-stage environment
What We Do
Runbook builds an AI agent platform for the physical economy, serving logistics companies, manufacturers, construction firms, and field-service operators. Its agents automate manual operational work and coordination across existing tools—including email, spreadsheets, TMS, ERP, and phone calls—and handle complex, multi-day workflows. They learn from feedback and can reach high levels of autonomous execution. The company aims to reduce operational toil while giving teams reliable, controlled automation.
