TL;DR: We’re hiring our first Content Marketing Lead to work directly with our Head of Marketing to help scale Listen from $XXM → $100M+ ARR. This role is for someone who loves the craft and the strategy: you’re interviewing customers, writing the scripts, penning research papers, and stepping in front of the camera when needed. Expect to move fast, run tight experiments, scale what works, and grow your career!
Min. 8+ years in B2B SaaS content, product marketing, editorial, or brand storytelling roles. Comfort with video, social-first content, and customer storytelling is important. Prior experience as a social media creator is a plus.
Background
Listen Labs is an AI-powered research platform that helps teams uncover insights from customer interviews in hours — not months. We help customers analyze conversations, surface themes, and make faster, smarter product decisions.
Company highlights — entirely product-led:
World-Class Team: Founded by serial entrepreneurs (previous AI exit), former co-founders, and talent from Jane Street, Twitter, Stripe, Affirm, Bain, Goldman Sachs, and many more Sequoia-backed startups (plus IOI/ICPC backgrounds).
Hypergrowth: We're a fast-growing team backed by top-tier investors that's grown several-fold in the past year, and we're set on multiplying that again. We move fast, care deeply about craft, and love working with people who take ownership.
Traction: Rapid growth across segments with enterprise wins at Google, Microsoft, Nestlé, and P&G.
Performance: Industry-leading win rate driven by a highly differentiated product.
Market Validation: Consistently winning customers across all segments with over six-figure lands that lead to quick expansions.
Viral Product: Interviews are shared with tens of thousands of viewers, fueling PLG, organic expansion, and daily inbound from Fortune 500s.
What You'll Do
Own content strategy and execution across case studies, webinars, blogs, and social
Create content researchers love and that shows how Listen helps them do better work
Turn complex topics into clear, compelling stories and standout B2B content
Write high-quality assets including whitepapers, reports, launch materials, and scripts
Interview customers and translate insights into content that drives credibility and demand
Test and scale new formats including video, webinars, podcasts, and social-first content
Partner with founders and internal teams to shape narratives and bring ideas to market
Use performance data to iterate quickly and scale what works
Who You Are
Strong writer, storyteller, and editor with excellent taste
Curious and articulate
Comfortable across multiple content formats, including video
(Preferred) Confident on camera, or excited to grow into it
Fast, scrappy, and energized by early-stage ambiguity
Creative and metrics-driven
Motivated by craft, impact, and building something from the ground up
Life at Listen Labs
Competitive Compensation: We're backed by world-class investors, including Sequoia Capital, Ribbit, and Conviction, alongside Evantic, AI Grant, and Pear VC, and offer competitive compensation packages with meaningful equity ownership in a market where over 30B has been created in adjacent industries (Medallia, AlphaSense, GLG, Ipsos, Kantar). Our Sequoia partner, Bryan Schreier, was the first investor in Qualtrics—a $12B company tackling similar problems to ours.
The range for this role is $120,000 – $160,000 OTE. Actual compensation is influenced by a wide array of factors, including but not limited to skill set, experience, and work location. If this range doesn't match your expectations, we still encourage you to apply.
Benefits that Support You: Comprehensive healthcare and dental coverage, flexible time off to recharge, and an environment that values balance and trust.
Room to Grow: As an early member of the team, you’ll have the opportunity to have end-to-end ownership over new responsibilities, shape processes from scratch, and grow alongside the company. We value people who want to stretch beyond their role and build something lasting.
Skills Required
- Minimum 3+ years in B2B SaaS content, product marketing, or brand storytelling roles
- Experience creating video and social-first content
What We Do
Listen is an autonomous market researcher that makes research simple and fast. Share your business question, and our AI handles everything - designing the interviews, finding the right participants, and analyzing responses. Whether you're testing products or exploring new markets, Listen is a skilled researcher that works 24/7, delivering insights in hours instead of weeks. Listen is trusted by Google, Microsoft, SKIMS, Nestlé and hundreds of enterprises to unlock customer understanding at scale.
