Founding Account Manager

Posted 11 Days Ago
Be an Early Applicant
New York City, NY
In-Office
Senior level
Artificial Intelligence • Fintech • Machine Learning • Natural Language Processing • Payments • Software • Financial Services
Turning companies orders into cash!
The Role
The Founding Account Manager will manage relationships with strategic customers, ensure satisfaction and retention, lead account planning, and collaborate with internal teams to drive customer success.
Summary Generated by Built In

Stuut is transforming accounts receivable for B2B companies—making collections smarter and faster for companies that have historically relied on manual processes that are labor intensive and costly. Our platform is gaining traction with finance teams across industrials, chemicals, and manufacturing sectors from Fortune 10 brands to scaling midmarkets. We're backed by top-tier investors including a16z, Khosla, Activant, 1984 Ventures and Page One.

The Role
We’re hiring a Founding Account Manager to own and grow relationships with Stuut’s most strategic enterprise and midmarket customers. You’ll ensure our clients achieve measurable business outcomes through the use of Stuut’s AI-powered cash flow automation platform—driving retention, adoption, and expansion.

This is a high-impact, customer-facing role for someone who thrives at the intersection of relationship management, business problem-solving, and project execution. You’ll collaborate closely with Product, Engineering, and Sales to deliver results, map customer requirements, coordinate deployments, and influence customer outcomes—without needing to be the primary technical lead.

What You’ll Do

  • Serve as the primary point of contact for our portfolio of enterprise and midmarket customers, ensuring satisfaction, adoption, and renewals.

  • Lead strategic account planning, success reviews, and performance reporting.

  • Coordinate with internal teams (Engineering, Product, and Forward Deploy) on integrations and implementation milestones.

  • Develop account strategies focused on measurable outcomes, ROI, and expansion opportunities.

  • Manage projects and customer communications to ensure alignment, timeliness, and clarity.

  • Surface customer insights that inform product improvements and strategic decisions.

  • Partner with Sales on renewals and upsell opportunities.

  • Advocate for customers internally to ensure seamless delivery and long-term value realization.

You Might Be a Fit If You…

  • Have 5+ years of experience in Account Management, Customer Success, or post-sales roles in SaaS, fintech, or automation.

  • Are highly organized and experienced managing multiple enterprise accounts simultaneously.

  • Understand implementations and technical integrations (ERPs, APIs, data workflows).

  • Excel at relationship-building with both technical and non-technical stakeholders.

  • Are data-driven, results-oriented, and comfortable owning customer KPIs.

  • Thrive in high-growth, startup environments that reward ownership and creativity.

  • Bring curiosity, resilience, and a bias toward action and accountability.

Compensation

  • Top-of-market salary and equity package

  • Benefits (for U.S.-based full-time employees)

  • Medical, dental & vision insurance coverage for you

  • 401(k) & Match

  • Equity

  • Flexible PTO

  • Parental Leave

Top Skills

APIs
Automation
Erps
Fintech
SaaS
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: New York, NY
20 Employees
Year Founded: 2024

What We Do

An engineering company focused on turning your orders into cash with AI; we're backed by some of the best investors: a16z, Khosla, Activant, 1984, Carya, and Page One. Also, we are hiring!

Similar Jobs

In-Office or Remote
2 Locations
42 Employees
100K-130K Annually

Wells Fargo Logo Wells Fargo

Teller Part Time Tarrytown

Fintech • Financial Services
Hybrid
Tarrytown, NY, USA
213000 Employees
22-28 Hourly
Hybrid
3 Locations
213000 Employees
340K-500K Annually

Wells Fargo Logo Wells Fargo

Senior Product Manager

Fintech • Financial Services
Hybrid
New York, NY, USA
213000 Employees
215K-355K Annually

Similar Companies Hiring

PRIMA Thumbnail
Travel • Software • Marketing Tech • Hospitality • eCommerce
US
15 Employees
Rain Thumbnail
Web3 • Payments • Infrastructure as a Service (IaaS) • Fintech • Financial Services • Cryptocurrency • Blockchain
New York, NY
40 Employees
Scotch Thumbnail
Software • Retail • Payments • Fintech • eCommerce • Artificial Intelligence • Analytics
US
25 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account