Forward Deployment

Posted 2 Days Ago
Be an Early Applicant
New York, NY, USA
Hybrid
140K-180K Annually
Mid level
Insurance
The Role
Embed with new customers to learn workflows, uncover friction, and launch high-impact solutions. Lead early adoption and onboarding, collaborate with sales/product/engineering to close deals, and create reusable playbooks and processes to scale adoption rapidly.
Summary Generated by Built In

About Nirvana

At Nirvana, we are revolutionizing the way benefit verification is handled. Recognizing its convoluted and opaque nature, we are dedicated to bringing transparency to the costs and coverage of healthcare. By leveraging machine learning and AI, we have developed tools that enable care providers across various specialties to seamlessly check coverage, from patient intake through continuous monitoring, saving significant time and resources.

Our mission extends beyond facilitating access to care; we aim to alleviate financial anxiety for those seeking medical assistance and numerous providers. With support from esteemed investors such as Inspired Capital, Eniac Ventures, and Surface Ventures, Nirvana is on a rapid growth trajectory. Over the past year, we have served some of the largest clients in healthcare, including Lifestance Health, Modern Health, and Headspace.

Join us as we become the trust layer in healthcare, making it more transparent and accessible for everyone.

About the role
We’re looking for mission-driven team members to join the Orion Team, our frontline team that launches new products, tests new markets, and pushes the boundaries of what our platform can do. The Orion Team is made up of ex-bankers, ex-Palantir, ex-consultants , people who’ve seen how complex systems fail from the inside, and are hungry to build something better. We’re not just builders, we’re explorers. When others see ambiguity, we see opportunity.

Location: NYC
Team: Orion
Type: Full-time, hybrid, (In office 3 days per week)

What you’ll do

  • Be embedded with new customers to learn their workflows, uncover friction, and win trust

  • Launch scrappy but high-impact solutions to prove Nirvana’s value in new specialties

  • Lead the first few weeks of adoption for new clients, handling everything from onboarding to ops

  • Collaborate across sales, product, and engineering to push deals over the line and get feedback into the roadmap

  • Turn your learnings into reusable playbooks, processes, and customer stories

  • Move fast because speed builds trust

What we’re seeking

  • A generalist operator with the instincts of a builder and the hustle of a founder

  • Comfortable in ambiguous, high-velocity environments

  • Curious, creative, and relentless about getting to the root of a customer’s pain

  • You thrive when you’re thrown into the unknown and asked to figure it out

  • You’ve probably worn multiple hats in a startup, consulting, sales, or product environment

  • You’re technical enough to work with APIs, spreadsheets, Zapier, SQL, or whatever gets the job done — even if you’re not a formal engineer

Bonus points:

  • You’ve built (or hacked) something to solve a problem you saw firsthand

  • You’re comfortable talking to both C-suite executives and frontline users

  • You’ve worked in a startup or on early product launches

Why join

  • Operate like a founder inside a venture-backed startup

  • Work directly with Nirvana’s leadership to shape new products and verticals

  • Go from insight → shipped solution in days, not quarters

  • Help reshape how verification works across the U.S. healthcare system

Orion isn’t a fit for someone looking to “do their function.” It’s a team for those who want to chase real problems and own what happens next. If that’s you, let’s build.

How we support you:

  • Medical, dental, vision, and 401K

  • Hybrid dog friendly office (3 days a wk.)

  • Unlimited PTO

  • $1000 per year Mental Health Wellness Benefits

  • Stocked office kitchen

  • Remote home office support

  • Equity compensation packages

  • Open door policy & collaborative culture

    Please note: We are unable to offer visa sponsorship at this time

Apply here: https://www.meetnirvana.com/careers

Skills Required

  • Hybrid work in NYC (in-office 3 days/week)
  • Authorization to work in the U.S. without visa sponsorship
  • Experience onboarding and driving adoption for new clients
  • Comfort working in ambiguous, high-velocity startup environments
  • Hands-on technical ability with APIs, spreadsheets, Zapier, or SQL
  • Experience wearing multiple hats in startup, consulting, sales, or product roles
  • Strong customer empathy and ability to learn workflows from frontline users
  • Ability to translate customer learnings into playbooks, processes, and product feedback
  • Experience speaking with executives and frontline users
  • Built or hacked a solution to solve a practical problem (personal project or work)
Am I A Good Fit?
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The Company
HQ: New York, NY
32 Employees
Year Founded: 2020

What We Do

Nirvana offers instant insurance benefit checks, automated claims filing, and streamlines out-of-network insurance reimbursement tracking to help you grow your practice.

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