Forward Deployment Engineer

Posted 3 Days Ago
Hiring Remotely in San Francisco, CA, USA
In-Office or Remote
135K-160K Annually
Senior level
Fintech • Software
Unit21 helps customers fight financial crime with flexible, adaptable no-code software.
The Role
Own customer implementations from contract through go-live for fraud and AML programs. Design data integrations, map schemas, validate data, build detection rules, configure AI investigation agents, and establish case workflows. Manage timelines and stakeholder communication across multiple implementations, train customer teams, create reusable playbooks, and share customer insights with Product and Engineering. The role requires hands-on technical expertise with APIs, SQL, ETL, programming, data integration, fraud detection logic, and LLM-based workflows.
Summary Generated by Built In

This is a remote position.

About the role:


We are looking for the newest member of our Forward Deployed Engineering team, with a focus on Implementation. You will turn a signed contract into a production-ready fraud and AML program: the data flowing into the platform, the detection logic that generates investigations, and regulatory requirements such as Suspicious Activity Reports (SARs), Currency Transaction Reports (CTRs), and Customer Risk Rating (CRR), among others. You will also configure and tune the AI Agents that help customers’ teams investigate alerts and cases.


The work is both customer-facing and hands-on technical. You will run several implementations at once for banks, credit unions, fintechs, and crypto platforms, in an industry where regulations, fraud patterns, and our own AI capabilities change quickly. Staying organized while adapting quickly is part of the job.


What you’ll be doing:


  • Own each implementation from the first conversation to go-live, including the plan, timeline, and communication with the customer’s business and technical stakeholders

  • Design each customer’s data integration, whether real-time API, batch file, or core banking extract, from schema mapping through historical backfill to clean, validated data in production

  • Build, test, and tune each customer’s fraud and AML program end to end: the rules, screening, and customer risk rating that detect risk, the AI Agents that investigate alerts, and the case workflows their analysts use to reach a decision

  • Train customer teams and hand each live customer to your Customer Success counterpart, ready to run on their own

  • Turn what you learn on each project into repeatable playbooks, and bring patterns you see across customers back to Product and Engineering


What we’re looking for:


  • 5+ years in implementation, solutions engineering, solutions architecture, technical consulting, or forward-deployed engineering for a B2B SaaS product, ideally in fintech, regtech, or financial crime.

  • Strong technical foundation. You are hands-on with REST APIs and Postman, SQL and relational databases, ETL pipelines, and at least one programming language (Python, JavaScript/TypeScript, or similar). You can design an integration end to end and debug it when it breaks.

  • Fluency with data. You can take a customer’s file layout or schema, map it, spot what is missing, and tell their technical resources what needs to change. Bonus: experience with core banking data from providers such as FIS, Fiserv, or Jack Henry is a plus.

  • Detection logic. You can take a pattern a BSA officer or fraud lead describes, turn it into a rule, and test it against real data.

  • Hands-on with AI. You have configured or built LLM-based workflows or agents, and you know how to write their instructions, test their output, and judge when it is ready for production.

  • Organized and adaptable. You keep several implementations on their committed dates, adjust quickly when priorities or requirements shift, and raise slippage early with a path to recover.

  • Clear communication. You can run a meeting with a customer’s compliance lead in the morning and their data engineering team in the afternoon, and your status updates can be acted on without a follow-up call.

Work Location

This is a remote position.

Remote work is currently limited to candidates located in the following states:

AZ, CA, CO, GA, ID, IL, KS, MA, MD, NJ, NY, OR, PA, RI, TX, WA, or Canada

Compensation

Base: $135,000-$160,000 (high end dependent on depth of experience + Banking industry knowledge)

Variable: $15,000-$20,000, paid quarterly. Based on agreed upon projects and Net Revenue Retention

 We Offer
  • Competitive salary and pre-IPO equity
  • 100% company-paid medical, dental, and vision insurance for employees
  • Unlimited PTO and generous leave programs
  • 401(k)
  • Learning & development stipend
  • Home office setup support
  • A high-ownership, collaborative culture focused on impact, innovation, and growth
Equal Opportunity Employer

Unit21 is an equal opportunity employer. We encourage candidates to apply even if they don't meet every listed requirement. We are committed to building a diverse, inclusive workforce where everyone has the opportunity to thrive.



Skills Required

  • 5+ years of experience in implementation, solutions engineering, solutions architecture, technical consulting, or forward-deployed engineering for a B2B SaaS product
  • Experience with REST APIs and Postman
  • Experience with SQL and relational databases
  • Experience with ETL pipelines
  • Proficiency in at least one programming language, such as Python or JavaScript/TypeScript
  • Ability to design and debug end-to-end data integrations
  • Ability to map customer data schemas, identify missing data, and communicate required changes to technical teams
  • Ability to translate fraud or BSA patterns into detection rules and test them against real data
  • Experience configuring or building LLM-based workflows or agents
  • Ability to write instructions, test outputs, and assess AI workflows for production readiness
  • Strong organization and adaptability while managing multiple implementations and shifting priorities
  • Clear communication with compliance, business, technical, and data engineering stakeholders
  • Experience with core banking data from FIS, Fiserv, or Jack Henry
  • Experience in fintech, regtech, or financial crime
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The Company
HQ: San Francisco, CA
150 Employees
Year Founded: 2018

What We Do

Unit21 protects businesses against adversaries engaging in money laundering, fraud, and other sophisticated risks by offering a no-code toolset to model, detect, and remediate suspicious activity. Our customers range from large Fortune 500 companies to high-potential, pre-launch startups. In 2020, customers uncovered over $80m in laundered money using our software. We are an early-stage startup, well-funded by Google and other leading VCs, and growing rapidly. Our team believes deeply in fostering individual ownership, iterative product development, and empathetic communication. Our no-code solution empowers risk and compliance teams to make data-driven decisions autonomously - no engineers required. There are many challenging problems to solve in this industry, and a huge opportunity for our software to empower companies to define a new method of dealing with suspicious activity on their platforms.

Why Work With Us

Unit21 is a product-led organization with over two-thirds of the company in product and engineering. We are a customer-obsessed team committed to empowering our customers with the highest quality tool in the market. We have an ambitious culture and offer top-notch benefits, perks, and compensation. Join us in the fight against financial crime.

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