We’re building the AI infrastructure powering the future of financial operations - starting with automating the most painful and complex workflows in loan servicing.
Backed by a16z and Y Combinator, with $65M raised in Series A funding.
8-figure ARR < 2 years already serving > 20% of the auto lending industry, and processing millions of real customer calls and transactions daily.
Fully deployed with major financial institutions - not just PoCs.
We are expanding into new financial services segments!
In-person office culture in San Francisco, CA.
We're fully integrated with our customers, own the full stack, and are moving fast to bring modern AI into regulated industries where precision, reliability, and performance matter most.
About the Role
We're seeking a Forward Deployed Software Engineer to work directly with our customers to implement our technology and build any required customizations. In this role, you will apply your problem-solving ability, creativity, and technical skills to be a customer’s first resource for implementing AI agents in their company. This role is critical in helping us deliver reliable, compliant, and efficient customer service solutions to millions of borrowers.
Responsibilities
You will own the end-to-end implementation and execution of high-stakes customer engagements and projects, determining what the customer requirements are and how best to apply our Voice AI Agent solution
Implement and build new features with customers, and implement them in the core engineering product
Requirements
3+ years of relevant, post-college work experience in a fast moving work environment
Strong coder with proven proficiency in programming languages such as Python and Java
Excellence in technical documentation and cross-team communication
Ability to collaborate with technical and non-technical customers, and comfortable working in a dynamic environment with evolving objectives and many iterations with customers
Ability to travel up to 25% (as needed) to customer sites
Ability to work 4 days a week from our San Francisco office (open to candidates willing to relocate)
Nice to Have
Experience with highly regulated industries or the consumer financial industry
#LI-SP1
As an early-stage company building at the frontier of AI, we work with high intensity and commitment. While schedules can vary by role/team, many weeks will demand extra focus, flexibility and time particularly during major launches and high impact sprints. We're seeking those who are aligned to and able to commit to that expectation which includes 4 days per week in our San Francisco Office.
Top Skills
What We Do
At Salient, we’re rebuilding consumer loan servicing from the ground up - with agentic AI at the core. We started with auto lending, a $1.5 trillion industry and one of the most fragmented parts of financial services. We’re powering a more transparent, compliant, and consumer friendly future and seeking smart, driven and passionate colleagues to roll up their sleeves and join us in this mission.
In under two years since launching:
* We’ve grown to over $10M+ in ARR
* Signed enterprise deals with some of the largest consumer lenders in the country
* Reached over 2 million U.S. consumers, powering everything from payments to personalized support
* Achieved cash flow positivity, giving us control over our own destiny
* Raised $65M from top tier investors who believe in our long term vision
* Processed more than $150M in loan payments and flagged $30M+ in fraud attempts using real-time AI systems
* Identified over 35,000 compliance violations through automated regulatory intelligence
