Forward Deployed Product Manager

Posted 17 Days Ago
Easy Apply
San Mateo, CA
In-Office
170K-240K Annually
Mid level
Software • Generative AI
The Role
The Forward Deployed Product Manager will work closely with customers to ensure successful outcomes by translating their technical needs into product solutions while collaborating with engineering teams on product definitions and development.
Summary Generated by Built In
About Us:

At Fireworks, we’re building the future of generative AI infrastructure. Our platform delivers the highest-quality models with the fastest and most scalable inference in the industry. We’ve been independently benchmarked as the leader in LLM inference speed and are driving cutting-edge innovation through projects like our own function calling and multimodal models. Fireworks is a Series C company valued at $4 billion and backed by top investors including Benchmark, Sequoia, Lightspeed, Index, and Evantic. We’re an ambitious, collaborative team of builders, founded by veterans of Meta PyTorch and Google Vertex AI.

The Role:

The ideal Forward Deployed Product Manager (FDPM) candidate is a customer obsessed AI product manager who thrives on our customers’ successful outcomes. You will spend most of your time talking to customers and connecting their technical requirements to the Fireworks product offerings. FDPMs ensure our customers’ success by building and delivering solutions that meet their needs. They translate customer feedback into internal product requirements for  scalable products that land with customers. 

Key Responsibilities:Customer Journey
  • Engage directly with customers from fast-moving startups to large enterprises, to identify use cases and convert interest into long-term usage and expansion 
  • Define and propose tailored solutions and proof-of-concepts (POCs) that demonstrate the value of Fireworks’ platform in real customer environments.
  • Lead onboarding and implementation efforts, including fine-tuning workflows, latency benchmarks, API integration, and infrastructure alignment.
  • Act as a trusted technical advisor to customers, helping shape their GenAI strategy using Fireworks infrastructure.
Fireworks Product Roadmap
  • Translate customer insights into structured product definition, identifying common themes and high-leverage feature requests.
  • Collaborate closely with engineering and applied ML teams to align customer needs with technical roadmap
  • Drive execution of product development, ensuring that new products land successfully with customers
  • Oversee Fireworks roadmap, ensuring that reflects customer needs
Minimum Requirements:
  • Strong technical background (CS/EECE background and/or production level development experience) or technical product management experience
  • Intimate familiarity with LLMs, fine-tuning, model inference, agents etc.
  • 2 - 5+ years of experience in products for software engineers (hiring at multiple levels for this role)
  • Strong customer interaction skills, deep customer success focus
  • Ability to communicate highly technical concepts to all kinds of audiences including the latest AI developments
  • Focus on driving outcomes, not just technical milestones
  • Ability to navigate complex customer/technical scenarios and come up with creative solutions
Preferred Qualifications:
  • Prior experience in technical product management roles with high degree of customer interactions
  • Interest in generative AI or developer tools
  • Early startup or founding experience
  • Prior technical leadership / technical PM experience

Total compensation for this role also includes meaningful equity in a fast-growing startup, along with a competitive salary and comprehensive benefits package. Base salary is determined by a range of factors including individual qualifications, experience, skills, interview performance, market data, and work location. The listed salary range is intended as a guideline and may be adjusted.

Base Pay Range (Plus Equity)
$170,000$240,000 USD
Why Fireworks AI?
  • Solve Hard Problems: Tackle challenges at the forefront of AI infrastructure, from low-latency inference to scalable model serving.
  • Build What’s Next: Work with bleeding-edge technology that impacts how businesses and developers harness AI globally.
  • Ownership & Impact: Join a fast-growing, passionate team where your work directly shapes the future of AI—no bureaucracy, just results.
  • Learn from the Best: Collaborate with world-class engineers and AI researchers who thrive on curiosity and innovation.

Fireworks AI is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all innovators.

Top Skills

AI
Api Integration
Applied Ml
Generative Ai
Llms
Software Development
Technical Product Management
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The Company
HQ: Redwood City, CA
63 Employees
Year Founded: 2022

What We Do

Fireworks.ai offers generative AI platform as a service. We optimize for rapid product iteration building on top of gen AI as well as minimizing cost to serve.

https://fireworks.ai/careers

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