Scale is hiring a Senior/Staff Product Designer to lead product design for Scale's Public Sector business unit.
The mission of Scale's Public Sector team is to bring AI-powered decision support directly to government and defense customers - deploying trusted, mission-critical tools in the field, not just building internal software. This role will own the end-to-end design of one of our core mission workflows: planning (synthesizing information for senior decision-makers), operations (surfacing high-signal alerts from complex data streams), or analytical (research and reporting tools) - partnering with product from day one to shape ambiguous, high-stakes problems into deployable customer-facing experiences.
This is a forward-deployed role: you'll work directly and regularly on-site with government and defense customers, representing design in the room and building the trust needed to get stakeholder buy-in without a manager present.
Responsibilities
- Own end-to-end design - from ambiguous, undefined requirements through wireframes, high-fidelity mockups, and interactive prototypes - for a customer-facing government/defense product experience.
- Partner directly with Product as a peer from the earliest stages of a project, not just at handoff.
- Work forward-deployed, on-site with customers, building direct relationships and confidently socializing design decisions with stakeholders.
- Design for complex, data-dense workflows: dashboards, mapping interfaces, alerting systems, and analytical reporting tools.
- Work directly in code alongside engineers, going beyond static mockups to help build and refine the shipped experience.
- Contribute design assets and interaction patterns back to the broader platform, not just the account or project you're staffed on.
- Help calibrate and grow the design team by participating in portfolio reviews and interviews as we scale this function.
- Navigate high ambiguity - customer requirements are often not clean or fully defined, and you'll need to help define them.
Qualifications
- 10–15 years of experience across a range of design settings and problem types.
- Experience owning end-to-end B2B or enterprise product experiences at a senior/staff level.
- Comfortable working with high ambiguity and evolving requirements, typical of early-stage government/enterprise engagements.
- Experience designing complex workflow UI, dashboards, or data-heavy/mapping interfaces.
- Strong client-facing presence - confident presenting to and winning over senior stakeholders in person.
- Working understanding of front-end development and how to hand off clean, implementable designs; comfort collaborating directly with engineers on code.
- Willingness to travel regularly to customer sites.
Nice-to-haves
- Experience in a client-facing role where you presented directly to senior stakeholders.
- Exposure to AI/ML tools and fluency using AI in your own design workflow.
- Experience contributing to a design system or shared interaction patterns across multiple products or teams.
Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.
PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.
About Us:
At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.
We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at [email protected]. Please see the United States Department of Labor's Know Your Rights poster for additional information.
We comply with the United States Department of Labor's Pay Transparency provision.
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Skills Required
- 10-15 years of experience across a range of design settings and problem types
- Experience owning end-to-end B2B or enterprise product experiences at a senior/staff level
- Comfortable working with high ambiguity and evolving requirements
- Experience designing complex workflow UI, dashboards, or data-heavy/mapping interfaces
- Strong client-facing presence; confident presenting to and winning over senior stakeholders in person
- Working understanding of front-end development and how to hand off clean, implementable designs; comfortable collaborating directly with engineers on code
- Willingness to travel regularly to customer sites / work forward-deployed on-site with customers
- Experience in a client-facing role presenting directly to senior stakeholders
- Exposure to AI/ML tools and fluency using AI in design workflow
- Experience contributing to a design system or shared interaction patterns across multiple products or teams
Scale AI Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Scale AI and has not been reviewed or approved by Scale AI.
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Healthcare Strength — Company materials and third‑party pages describe comprehensive medical, dental, and vision coverage along with mental‑health services and an EAP. Health insurance is portrayed as strong, with options like HSA/FSA and indications of high premium coverage.
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Leave & Time Off Breadth — Descriptions highlight generous PTO, paid holidays and sick time, bereavement, volunteer time, and role‑dependent flexibility or remote options. This breadth is positioned as part of a supportive time‑off approach, with specifics varying by location.
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Equity Value & Accessibility — Full‑time offers commonly include equity and an ESPP, which can meaningfully lift total compensation, especially in engineering and senior roles. Job postings and compensation snapshots consistently reference base‑plus‑equity packages aligned with competitive AI market pay.
Scale AI Insights
What We Do
Scale accelerates the development of AI applications by helping machine learning teams generate high-quality ground truth data. Our advanced LiDAR, image, video and NLP annotation APIs allow machine learning teams at companies like OpenAI, Lyft, Pinterest, and Airbnb focus on building differentiated models vs. labeling data.
