We're looking for current uni students to work with us 3 days a week in a forward deployed engineering capacity. You'll spend your time building AI workflows, testing support ticket, prepping sales demos and plugging into other areas to help us win deal with global fintechs and healthtechs. You'll work closely with our FDE and Sales teams in our Surry Hills office.
You might be a fit if you...
Have a technical background, training or mindset. This may be a CS or engineering major, experience in math or stats, or a track record of learning and using technical skills (e.g. building with no or low code tools, doing data analysis, etc.). Previous software engineering experience is not required, but is very useful.
Are excited about AI, knowledgeable and already tinkers with it (e.g. you’re a ChatGPT power user, or build AI projects in your spare time)
Have a solution-oriented mindset (e.g. you love to think creatively to solve problems and “hack” systems to do unexpected things)
The details:
4-6 month commitment
$30 / hour
If you don't quite match this and are from and under-represented background we strongly encourage you to reach out. We know first hand that diverse teams are higher performing and are proud that our team reflects a broad spectrum of identities and lived experiences.
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What We Do
Lorikeet is the best AI customer support platform for Fintechs, Healthtechs, and other complex businesses.
Scaling customer support while maintaining response quality is exceptionally hard. For companies with complex support needs and a focus on customer experience, continuing to throw people at the problem doesn't work, and neither does implementing low quality "help center summary" chatbots.
Lorikeet leverages best-in-class AI and a powerful workflow engine to deliver high quality and scalable support automation at a fraction of the cost of manual solutions. We can solve tickets that involve looking up data, taking actions in your systems, and making complex decisions. We work with high growth, innovative companies in fields like FinTech and HealthTech who care about the quality of their customer experience.
If you're interested in talking about how AI could transform your customer support experience, drop Steve a note at steve@lorikeet cx.ai.
