Forward Deployed Engineer

Posted 2 Days Ago
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Hiring Remotely in Office, Machaze, Manica, MOZ
Remote
Mid level
Artificial Intelligence • Software
The Role
Hands-on customer-facing engineer who designs and implements integrations, debugs production issues, optimizes performance, and ensures secure, scalable AI agent deployments across enterprise IT landscapes. Translates requirements into system-level designs, supports go-lives, and feeds insights into product and tooling.
Summary Generated by Built In

We’re looking for Forward Deployed Engineers who thrive in environments where technology meets real operational complexity.

As an FDE, you are responsible for the technical success of enterprise deployments. You will design and implement integration architectures, debug production issues, optimize performance, and ensure that our platform works reliably across diverse IT landscapes.

As an FDE, you work hands-on with DAX companies and global enterprises to deploy, customize, and optimize our AI Agent infrastructure.

In this role, you will:

  • Build and optimize data flows, API interactions, and system interfaces

  • Debug complex issues across infrastructure, configurations, and external systems

  • Ensure secure, scalable, and reliable deployments in enterprise environments

  • Translate customer requirements into system-level designs

  • Support go-lives and ensure stable post-deployment performance

  • Identify recurring patterns and contribute to internal tooling and automation

  • Feed technical insights back into Product & Engineering

  • Help turn customer-specific solutions into scalable product capabilities

This is a technical, hands-on, customer-facing role — ideal for engineers who enjoy solving concrete problems and seeing their solutions run in production at global scale.

What We’re Looking For

You’re a good fit if you:

  • Have experience as a Forward Deployed Engineer, Solutions Engineer, Implementation Engineer, or similar technical role

  • Are comfortable working with APIs, integrations, structured data, and system connectivity

  • Communicate clearly and enjoy collaborating with both customers and internal teams

  • Like understanding how processes work, and enjoy designing technical solutions around them

  • Work reliably and independently in complex enterprise environments

  • Are curious about how AI can support operational workflows

  • Appreciate a high-ownership role where you influence product direction and customer outcomes

Bonus: experience with SAP, Coupa, Ariba or other procurement/ERP ecosystems.

What We Offer
  • Direct influence on product and workflow design

  • Work with DAX companies and global enterprises from day one

  • A fast-moving, ownership-driven environment with close founder access

  • A front-row seat to one of the most significant AI transformations in enterprise operations

Why join us?

🌱 You will help build the foundation of a category-defining AI company — and benefit from the upside as we scale

🤖 Work on technically challenging problems that bring AI Agents into real-world enterprise operations

💨 No politics — just ownership, speed, and a deep focus on delivering customer value

⚡️ We are well-funded, growing fast, and have a clear vision for transforming procurement at the world’s largest companies

🏔️ Build the culture you always wanted — as one of our first team members, you will shape our workflows, processes, and how we operate every day

Skills Required

  • Experience as a Forward Deployed Engineer, Solutions Engineer, Implementation Engineer, or similar technical role
  • Experience building and working with APIs, integrations, structured data, and system connectivity
  • Proven ability to debug production issues, optimize performance, and ensure reliable enterprise deployments
  • Customer-facing communication and collaboration with customers and internal teams
  • Ability to work independently and take ownership in complex enterprise environments
  • Curiosity about how AI can support operational workflows; familiarity with AI agent infrastructure
  • Experience with SAP, Coupa, Ariba, or other procurement/ERP ecosystems
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The Company
HQ: Munich, Bayern
92 Employees
Year Founded: 2022

What We Do

Lio (formerly known as askLio) builds the world's most advanced AI procurement workforce for enterprise companies worldwide. Every purchase request is managed by specialized agents working in parallel - researching vendors, negotiating terms, managing approvals, and tracking deliveries simultaneously. What once consumed your team's hours is now executed by a coordinated network of AI Agents.

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