Forward Deployed Engineer

Posted Yesterday
Be an Early Applicant
3 Locations
Hybrid
Mid level
Artificial Intelligence • Software • Cybersecurity
The Role
The Forward Deployed Engineer interfaces directly with customers to assess and resolve security issues, delivering tailored AI and data-driven solutions, while documenting processes for broader application across customers.
Summary Generated by Built In
Company Overview:

TENEX is an AI-native, automation-first, built-for-scale Managed Detection and Response (MDR) provider. We are a force multiplier for defenders, helping organizations enhance their cybersecurity posture through advanced threat detection, rapid response, and continuous protection. Our team is composed of industry experts with deep experience in cybersecurity, automation and AI-driven solutions. Backed by leading investors, we are rapidly growing and seeking top talent to join our mission of revolutionizing the AI-Native MDR landscape.

We’re a fast growing startup backed by industry experts and top tier investors led by Crosspoint Capital Partners and also backed by Shield Capital, DTCP (formerly Deutsche Telekom Capital Partners), Deepwork Capital, and the Florida Opportunity Fund. Seed round led by Andreessen Horowitz (a16z). As an early employee, you’ll play a meaningful role in defining and building our culture. Get in on the ground floor. We’re a small but well-funded team that just raised a substantial round – joining now comes with limited risk and unlimited upside.

Culture is one of the most important things at TENEX.AI—explore our culture deck at culture.tenex.ai to witness how we embody it, prioritizing the irreplaceable collaboration and community of in-person work.

About the Role

As a Forward Deployed Engineer at TENEX, you are a customer-embedded problem solver. You live inside strategic customer accounts, discover what is broken or missing, and build solutions — combining AI, data, and security expertise to ship things that matter. Your work doesn't stay in one customer's environment; it feeds back into what TENEX builds for everyone.

Job Responsibilities
  • Embed directly within assigned customer accounts to deeply understand their environment, workflows, and security challenges

  • Follow the FDE engagement loop: Discover, Ideate, Document, Build, Ship — moving from problem identification to working solution with a bias toward action

  • Build custom solutions tailored to customer needs — including automations, integrations, AI-assisted workflows, data pipelines, and security tooling extensions

  • Apply combined expertise across AI, data, and security to solve problems that off-the-shelf tools cannot address

  • Document solutions thoroughly so they can be reviewed, refined, and offered to other customers across the platform

  • Continuously identify and surface new problem areas, data opportunities, and intelligence gaps encountered during customer engagements — feeding these discoveries into the AI & DS function for evaluation and development

  • Collaborate closely with the AI & Data Science function — surfacing cross-customer intelligence needs directly from customer engagements

  • Maintain a strong working relationship with customer technical stakeholders throughout the engagement

  • Manage multiple active customer accounts concurrently, maintaining deep focus and high-quality output across each engagement

  • Escalate blockers or account risks to the Director or Staff-level engineers when appropriate

Required Skills & QualificationsTechnical & Industry Expertise
  • 3+ years in software engineering, security engineering, or a technical customer-facing role

  • Strong programming skills in Python and/or another general-purpose language (Go, TypeScript, etc.)

  • Experience working directly with customers to solve complex technical problems

  • Familiarity with AI/ML tooling, data pipelines, or data engineering concepts

  • Knowledge of security operations, SIEM/SOAR, cloud security, or endpoint security

  • Ability to rapidly prototype and ship working solutions in ambiguous, fast-changing environments

  • Strong technical documentation skills — you write things down so they can scale

Soft Skills
  • Strong problem-solving and troubleshooting skills with a bias toward action

  • Excellent customer-facing communication and collaboration abilities

  • Ability to thrive in a fast-paced, high-performance startup environment

  • Passion for cybersecurity, automation, and continuous improvement

Education & Certifications
  • Bachelor's degree in Computer Science, Cybersecurity, Engineering, or a related field (or equivalent practical experience)

  • Relevant certifications such as CISSP, CISM, GIAC certifications, Google Cloud Professional, Microsoft SC-200/AZ-500, or AWS Certified Solutions Architect are a plus

Why Join Us?
  • Opportunity to work with cutting-edge AI-driven cybersecurity technologies and next-generation security platforms

  • Collaborate with a talented and innovative team focused on continuously improving security operations

  • Competitive salary and benefits package

  • A culture of growth and development, with opportunities to expand your expertise in AI, cybersecurity, and engineering

  • Be part of building something new — TENEX's Forward Deployed Engineering organization is a greenfield opportunity to define how enterprise security is delivered at scale

Skills Required

  • 3+ years in software engineering, security engineering, or a technical customer-facing role
  • Strong programming skills in Python and/or another general-purpose language
  • Experience working directly with customers to solve complex technical problems
  • Familiarity with AI/ML tooling, data pipelines, or data engineering concepts
  • Knowledge of security operations, SIEM/SOAR, cloud security, or endpoint security
  • Ability to rapidly prototype and ship working solutions
  • Strong technical documentation skills
  • Bachelor's degree in Computer Science, Cybersecurity, Engineering, or a related field
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
6 Employees
Year Founded: 2024

What We Do

TENEX is a cybersecurity company leveraging advanced artificial intelligence and human expertise to transform enterprise security. Backed by Andreessen Horowitz (a16z) and Shield Capital, TENEX’s flagship offering is a next-generation Managed Detection and Response (MDR) service, transforming how organizations detect and respond to threats. With deep expertise in Google and Microsoft security ecosystems and state-of-the-art AI capabilities, TENEX empowers enterprises to enhance threat detection, agility, and resilience while maximizing the value of their security investments.

Similar Jobs

TENEX.AI Logo TENEX.AI

Staff Forward Deployed Engineer

Artificial Intelligence • Software • Cybersecurity
Hybrid
3 Locations
6 Employees

TENEX.AI Logo TENEX.AI

Data Engineer

Artificial Intelligence • Software • Cybersecurity
Hybrid
3 Locations
6 Employees

Neuroscale Logo Neuroscale

Forward Deployed Engineer

Artificial Intelligence • HR Tech • Information Technology • Software
In-Office or Remote
2 Locations
23 Employees
125K-180K Annually

Tulip Logo Tulip

Forward Deployed Engineer, MES Solutions

Enterprise Web • Hardware • Internet of Things • Software
Easy Apply
Remote or Hybrid
US
310 Employees
125K-175K Annually

Similar Companies Hiring

Hanover Park Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
31 Employees
Kepler  Thumbnail
Fintech • Software
New York, New York
6 Employees
Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
60 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account