About Us:
Automation Anywhere is the leader in Agentic Process Automation (APA), transforming how work gets done with AI-powered automation. Its APA system, built on the industry’s first Process Reasoning Engine (PRE) and specialized AI agents, combines process discovery, RPA, end-to-end orchestration, document processing, and analytics—all delivered with enterprise-grade security and governance. Guided by its vision to fuel the future of work, Automation Anywhere helps organizations worldwide boost productivity, accelerate growth, and unleash human potential.
Our opportunity:
At Automation Anywhere, the leader in Agentic Process Automation (APA), we are on a mission to build intelligent AI agents that solve real-world business problems at enterprise scale. Leveraging the latest advancements in Large Language Models (LLMs) and agent-based AI systems, we focus on delivering solutions that are secure, reliable, and cost-effective for our customers. As a Forward Deployed Engineer, you will be on the front lines of deploying high-impact AI agents, partnering closely with customers and collaborating with our software and machine learning teams to drive successful, real-world implementations. You’ll design and develop intelligent agents, integrate them seamlessly with external systems, and provide hands-on technical guidance to ensure adoption and value realization, while also contributing to the continuous evolution of our core automation platform. This role is ideal for a self-driven, adaptable engineer who thrives at the intersection of cutting-edge AI, customer engagement, and practical problem solving.
Who you’ll report to:
This position reports to our Manager, AI Services
Location:
Hybrid role with regular onsite workdays in our San Jose, CA office strongly preferred
You will make an impact by being responsible for:
- Developing, configuring, and deploying AI agents using Automation Anywhere’s AI platform and tools
- Integrating AI agents with external systems (APIs, databases, CRMs, etc.) to ensure seamless workflow integration
- Optimizing agent performance (e.g. fine-tune prompts and configurations) and troubleshoot issues in complex enterprise environments
- Collaborating with customers and internal stakeholders to gather technical requirements and translate business needs into AI Agent solutions
- Conducting interactive demos and presenting compelling proof-of-concepts to customers, proactively gather feedback, and iteratively refine solutions to meet objectives
- Defining project milestones, creating implementation plans, and coordinating execution with internal teams to ensure on-time delivery
- Serving as a trusted technical advisor for the customer, guiding best practices for AI agent adoption and usage
You will be a great fit if you have:
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field
- 4+ years of experience in software development, AI/ML engineering, or system integration
- Proficiency in Python, with the ability to write clean, efficient code
- Familiarity with AI/ML concepts. Hands-on experience with large language models (LLMs), and prompt engineering techniques are strongly preferred
- Strong understanding of general AI agent frameworks, function calling, and retrieval-augmented generation (RAG). Hands-on experience of building such a system is strongly preferred
- Experience with cloud platforms (AWS, GCP, or Azure) and DevOps practices (CI/CD, containerization, monitoring)
- Hands-on experience with integrating systems via APIs, webhooks, and data pipelines
- Ability to use data-driven decision-making, including A/B testing and performance monitoring, to refine solutions
You excel in these key competencies:
- Customer Partnership & Executive Presence – Ability to build trusted advisor relationships with customers, confidently lead technical discussions, deliver compelling demos, and translate complex AI concepts into clear, business-relevant outcomes
- Cross-Functional Collaboration – Proven ability to work effectively across software engineering, machine learning, product, and services teams to align on requirements, drive execution, and deliver high-impact AI agent solutions
- Adaptability & Learning Agility – Thrives in fast-moving, evolving AI environments; quickly absorbs new technologies, adjusts to changing customer needs, and iterates solutions based on feedback and real-world constraints
- Problem Solving & Systems Thinking – Strong analytical mindset with the ability to diagnose complex technical and business challenges, identify root causes, and design scalable, pragmatic solutions in enterprise environments
- Ownership, Accountability & Execution Focus – Demonstrates a high degree of ownership from concept through deployment, proactively manages milestones and risks, and consistently delivers results with a bias toward action and outcomes
The salary range or on-target earnings (base salary + on-target incentives) for this position is $130,000 – 150,000 a year. The salary ultimately offered is determined through a review of education, industry experience, training, knowledge, skills, and abilities of the applicant in alignment with market data and other factors. This position is also eligible for equity and a full range of medical and other benefits.
Ready to Revolutionize Work? Join Us.
This is an opportunity to work with a global, passionate team pioneering technology that’s redefining the way people work, everywhere. Join us and discover the many ways that you can have an impact, achieve your potential, and go be great.
Job Segment OR Key Words: SaaS, AI/ML, Python, LLM, RAG, APA, Agentic Process Automation
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Benefits and perks you’ll appreciate:
- Flexible work schedule / remote roles
- Unlimited Personal Time Off
- 12 holidays off per year
- 4 days volunteer time off per year
- Eligible for 4 company Achievement days off per year
- Variety of health care and well-being benefits
- Paid family/parental leave
- We are a designated “Best Place to Work” for 2 years in a row! Learn more here
- Newsweek’s Top 100 Most Loved Workplaces in America 2023 – Learn more here
Automation Anywhere is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [email protected].
At this time, we typically do not offer visa sponsorship for this position. Candidates should generally be authorized to work in the United States without the need for current or future sponsorship.
All unsolicited resumes submitted to any @automationanywhere.com email address, whether submitted by an individual or by an agency, will not be eligible for an agency fee.
Top Skills
What We Do
Welcome to Automation Anywhere. We’re on a singular and unwavering mission to democratize automation and create a better future for everyone, liberating people from mundane, repetitive tasks, and allowing them more time to use their intellect and creativity. With 2.8M bots deployed at customers in 90 countries, and a network of over 2100 partners, we are a leader in the Gartner Magic Quadrant, and our AI-powered digital workforce platform optimizes the business processes of the world's largest enterprises and governments in virtually every industry including 85% of the top banks and financial institutions, 90% of the top healthcare institutions, 85% of the top technology companies, and 80% of the top telecom companies. Industry Awards and highlights: · Named a leader each year of Gartner Magic Quadrant for Robotic Process Automation · Named a Leader in Forrester Wave · Named a Leader and Star Performer in Everest Peak Matrix · Named a Leader in Nelson Hall NEAT Intelligent Automation Report · G2 Crowd 2020 Best Software Company · First Cloud-native digital workforce platform · 850+ pre-built, intelligent automation solutions · Bot security and IP protection · SaaS packages · Over 1.4M courses completed in Automation Anywhere University · Free AI-powered Community edition Try the world’s most advanced digital workforce platform today: https://bit.ly/startRPAtoday
