Forward Deployed Engineer

Healthcare providers go into medicine to care for people, but end up losing valuable time each day to admin work and other workplace challenges. Time that could otherwise be spent helping patients. And patients end up suffering as a result. At Commure, we build solutions that simplify providers' lives and keep them connected to their patients so they can focus on doing what matters most: providing care. 

Our innovative suite of software and hardware – augmented by advanced LLM AI, RTLS, and healthcare workflow automations – boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more of their time caring for patients. Our growing suite of technologies include staff duress alerting, asset tracking, patient elopement, revenue cycle management, clinical documentation and intake, provider copilots, patient engagement and communication, home health, remote patient monitoring, and more.

Today, we support over 250,000 clinicians across hundreds of care sites around the country. And we’re only just getting started: Healthcare’s watershed moment for AI-powered transformation is here – so join us in creating the technology to power healthcare!

About the Role

As a Forward Deployed Engineer at Commure + Athelas, you'll play a crucial role in collaborating directly with healthcare clients, understanding their needs, and actively participating in the design and implementation of customized solutions. This immersive experience offers you the chance to be at the heart of healthcare technology, contributing to projects that enhance patient access, affordability, and care quality. 

In this highly visible position, you'll provide essential technical support, tackle various challenges, and maintain vital documentation. Additionally, by keeping pace with evolving healthcare technology trends, you'll contribute innovative ideas and solutions. Your contributions will be instrumental in advancing our mission to revolutionize healthcare through technology.

What You’ll Do

• Be willing to travel up to 50% of the time to client site, build on site, and demo. 

• Participate in the implementation process, aiding in the integration of our solutions into client settings.

• Provide technical assistance and contribute to problem-solving during deployment and integration phases.

• Work collaboratively with healthcare clients to understand their technology needs, compliance requirements, and patient care goals.

• Support our development and engineering teams in crafting tailored solutions for the healthcare industry.

• Help identify and address technical challenges encountered during project implementation.

• Assist in creating and updating technical documentation to streamline client onboarding and system maintenance.

• Keep informed about the latest trends in healthcare technology and regulations to help propose relevant solutions.

• Visit new places and meet interesting people in the heart of healthcare

What You Have

• Bachelor’s degree in Computer Science, Engineering, or a related field

• Foundational knowledge of engineering principles and system design.

• Experience with programming languages such as Python, Javascript, React, and SQL.

• Experience building 0-1 products

• Demonstrated strong problem-solving skills and effective communication abilities.

• Eagerness to collaborate and ability to engage confidently with clients.

• Adaptability and enthusiasm for working in a fast-paced, client-focused healthcare environment.

Why you’ll love working at Commure + Athelas:

• Highly Driven Team: We work hard and fast for exceptional results, knowing we’re doing mission-driven work to transform the country’s largest sector. 

• Strong Backing: We are backed by top investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil. 

• Incredible Growth: Prior to our merger, Commure and Athelas had independently grown more than 500% YoY for three consecutive years. We’ve achieved Series D funding, have an industry-leading runway, and continue to scale rapidly. 

• Competitive Benefits: Flexible PTO (pending specific geographical locations) , medical, dental, vision, maternity and paternity leave. Note that benefits are subject to change and may vary based on jurisdiction.

Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.

Please be aware that all official communication from us will come exclusively from email addresses ending in @getathelas.com, @commure.com or @augmedix.com. Any emails from other domains are not affiliated with our organization.

Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.