Forward Deployed Engineer

Posted 9 Days Ago
New York City, NY, USA
In-Office
120K-200K Annually
Entry level
Artificial Intelligence • Information Technology • Software • Automation
The Role
Investigate customer workflow failures using logs, browser tools, APIs, and code; implement and verify fixes; build custom integrations and production software; support customer onboarding; and translate technical issues into clear explanations. The role combines software engineering with customer-facing problem solving, occasional travel, and collaboration with Customer Success. Candidates should have strong programming foundations, web technology knowledge, adaptability across complex systems, curiosity, and excellent communication skills.
Summary Generated by Built In
Help build the next category-defining AI company

AI has transformed how we write, communicate, and build software. The next frontier is even bigger: transforming how businesses actually operate. That's what we're building at Sola.

Sola is an AI-native platform reinventing enterprise process automation and disrupting legacy RPA tools. Our AI agents can execute complex workflows across any application, browser, desktop, or legacy system—free from the limitations and fragility of traditional automation tools. Users simply record their screen, and Sola creates a custom agent to run that process at scale.

The opportunity at hand is enormous. Nearly every enterprise, across every industry, runs on processes that are still painfully manual. We're building the technology to change that. And we're just getting started.

We're hiring a small group of Forward Deployed Engineers to help bring Sola to the world's largest enterprises and rewrite the playbook for how automation is built in the enterprise.

 
Why Sola? Why now?
 
A massive market ready for reinvention.

Enterprise automation is one of the biggest opportunities in AI. Legacy automation platforms have been constrained by rigid rules, complex implementations, and brittle workflows.. Sola is changing that with AI agents that can reason, adapt, and execute work across enterprise systems: the next generation of a massive software category.

 
Real traction. Serious momentum.

Sola today powers enterprise workflows across healthcare, finance, legal, logistics, and more, including at Fortune 500 companies. We've closed seven-figure enterprise deals with a lean team. The product is proven. The market is responding. Now we're building the team to scale it.

 
Build alongside leaders who've done it before.

Work alongside David Fullerton, formerly CTO of Heap (Series C to acquisition) and Stack Overflow (Series A to E), as well as Sola's founders Neil Deshmukh and Jessica Wu. You'll have the opportunity to learn from exceptional engineers and help shape how the company grows.

 
Early-stage ownership. Exceptional upside.

Backed by Andreessen Horowitz, Conviction, and Y Combinator, Sola has raised more than $20M to build the future of enterprise automation.

We’re still early enough that individual contributions can meaningfully influence the company’s trajectory, and you’ll have a direct influence on how the FDE role evolves over time.

 
What you'll do

As a Forward Deployed Engineer at Sola, you'll combine hands-on technical execution with customer-facing communication and partnership.

  • Dive deep on customer workflow failures using logs, browser tools, APIs, and code, then implement and verify fixes

  • Build custom integrations and contribute production code to Sola's platform, turning recurring customer needs into reusable improvements

  • Join customer calls alongside Customer Success, ask questions that clarify the problem, and own the solution through resolution

  • Help customers onboard and adapt their workflows to Sola, including occasional travel for customer onboarding and key projects as needed

 
Who we're looking for

We're open to early-career engineers, new graduates with demonstrated programming ability, or strong customer-facing engineers who are comfortable writing production code.

You'll likely be a strong fit if you have:

  • Strong technical foundations, whether from a CS degree with demonstrated coding abilities, or hands-on experience in a strong technical environment

  • Flexibility to move across different customer environments, with a solid understanding of how core web technologies work and the ability to dive into complex desktop or legacy systems

  • A strong sense of curiosity and a drive to go anywhere needed to solve tricky customer problems

  • Excellent communication skills, and a demonstrated ability to turn complex technical findings into clear non-technical explanations

You'll work 5 days a week out of our office in NYC (we'll cover relocation!) and occasionally travel to customers as needed.

 
Compensation & Benefits

Sola offers competitive salary plus meaningful equity at Series A stage. Exact compensation is based on experience and level.

We offer comprehensive medical, dental, and vision benefits, 401(k) matching, daily meals together in the office, flexible PTO (4 weeks per year), and relocation support for candidates not already based in NYC.

 

Skills Required

  • Strong technical foundations through a computer science degree with demonstrated coding ability or hands-on experience in a strong technical environment
  • Solid understanding of core web technologies
  • Ability to work across different customer environments, including complex desktop or legacy systems
  • Strong programming ability and comfort writing production code
  • Curiosity and willingness to investigate and solve complex customer problems
  • Excellent communication skills, including explaining technical findings to non-technical audiences
  • Willingness to work five days per week from the New York City office
  • Willingness to occasionally travel for customer onboarding and key projects
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The Company
HQ: New York, NY
39 Employees
Year Founded: 2023

What We Do

Sola redefines process automation for the enterprises of tomorrow, enabling automation with intelligent agents beyond the limits of traditional RPA.

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