Forward Deployed Engineer

Posted 10 Days Ago
Be an Early Applicant
Gurugram, Haryana, IND
In-Office
Senior level
Artificial Intelligence • HR Tech • Software
The Role
Lead end-to-end enterprise SaaS implementations as a client-facing trusted advisor. Design scalable solutions across HR, IT, Finance, and supply chain processes; facilitate stakeholder workshops; manage delivery risks, dependencies, and change requests; drive HRMS, payroll, and IT integrations; configure workflows and automations; perform basic JavaScript scripting; and mentor junior team members.
Summary Generated by Built In

About Leena AI
Leena AI is a leader in Agentic AI for the enterprise. We are building an iconic company, delivering AI Colleagues that transform back-office functions and accelerate the full promise of Generative AI—unlocking real productivity gains, cutting costs, and delighting employees at scale.

Leena AI provides the most forward-looking, open, and scalable Agentic AI architecture for the enterprise— it empowers CIOs and CTOs to develop, deploy, and manage AI Colleagues for the back office at scale. Built with full governance, compliance, security, and auditability at its core.

Leena AI integrates with 1000+ applications, including SAP, Salesforce, ServiceNow, Workday, and Microsoft Office 365. We are proud to be trusted by 500+ global enterprises and 20 million+ employees, including leading brands such as Nestlé, Puma, Coca-Cola, Sony, and Etihad Airways.
Founded in 2018 and headquartered in New York, Leena AI has secured over $40M in financing from top-tier investors including Greycroft, Bessemer Venture Partners, B Capital, and Y Combinator.

Role Overview
Seeking a strategic, client-facing implementation consultant to lead enterprise deployments, design scalable solutions, and drive successful project outcomes from kickoff to value realization.

What We Are Looking For
Lead end-to-end enterprise implementations and act as a trusted advisor.

Understand business processes across HR, IT, Finance, SCM, etc., and design scalable solutions.

Facilitate stakeholder workshops and align solutions to business goals.

Manage project delivery, risks, dependencies, and change requests.

Drive integrations with HRMS, payroll, and IT systems using REST/SOAP APIs.

Configure workflows, automations, and basic scripting (JavaScript).

Mentor junior team members and promote best practice.


Requirements

*5-8 years in SaaS implementation, solution consulting, or a similar client-facing role.

  • Strong consultative and problem-solving mindset.
  • Experience with enterprise processes, integrations, APIs, and data models.
  • Ability to engage technical and business stakeholders effectively.
  • Excellent communication, documentation, and analytical skills.
  • Familiarity with Agile and tools like JIRA or Rocketlane.
  • Awareness of AI concepts, including Agentic AI.
  • Bachelor's degree in Engineering, Computer Science, or related field.
    Nice to have:
  • Experience with BPM/workflow management platforms
  • Exposure to chatbot or virtual assistant tools such as Dialogflow or Microsoft Bot Framework.

Skills Required

  • 5-8 years of experience in SaaS implementation, solution consulting, or a similar client-facing role
  • Strong consultative and problem-solving mindset
  • Experience with enterprise processes, integrations, APIs, and data models
  • Ability to engage technical and business stakeholders effectively
  • Excellent communication, documentation, and analytical skills
  • Familiarity with Agile and tools such as JIRA or Rocketlane
  • Awareness of AI concepts, including Agentic AI
  • Bachelor's degree in Engineering, Computer Science, or a related field
  • Experience with BPM or workflow management platforms
  • Exposure to chatbot or virtual assistant tools such as Dialogflow or Microsoft Bot Framework
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The Company
HQ: Wilmington, Delaware
257 Employees
Year Founded: 2015

What We Do

Leena AI is an autonomous conversational AI-backed platform that helps enterprises better employee experience. The platform is powerful, flexible, and made to meet the needs of any enterprise. With Leena AI, companies can eliminate the need for HR staff to work on tasks such as answering policy-related questions, knowledge management, generating employee documents on demand, and managing employee tickets so they can focus on high-value activities. Leena AI plays well with 20 plus platforms, including SAP SuccessFactors, ADP, Oracle, Workday, and Microsoft Office 365. It is trusted by 1M employees across companies like Nestle, Puma, AirAsia, Coca-cola, Lafarge Holcim, and Abbott. The platform is capable of handling every aspect of employee experience across the employee lifecycle. From FAQ automation and employee engagement right up to employee onboarding, the platform aims to help organizations streamline all HR workflows.

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