At Vendasta, we're leading the AI revolution from right here in Saskatoon—and beyond. We work together to empower our partners and customers through our AI-powered customer acquisition and engagement platform to help them get more customers—and keep them. We're proud to share that Vendasta has officially been named one of Canada's Most Admired Corporate Cultures for 2025!
Note: This position will require travel to customer locations.
About the Job
The Forward Deployed Engineer (FDE) works directly with engineers inside our enterprise customers' organizations to help them succeed with the Vendasta platform, and to uncover what they need next.
You'll be the technical bridge between our customers and our product team — spending real time on-site, understanding how customers actually use the platform, and turning what you learn into input for the product roadmap.
Your Impact
As a Senior Forward Deployed Engineer, you will:
- Work embedded with a customer's engineering team to help them implement and get value from the Vendasta platform
- Identify gaps, friction points, and new opportunities through hands-on discovery
- Translate what you learn on-site into clear, actionable input for R&D's product roadmap and sprint planning
- Navigate difficult customer conversations with confidence
- Travel to customer sites regularly to maintain a real, working relationship
- Solve unfamiliar technical problems on the fly, using whatever stack and tools the customer already has in place
What You Bring to the Table
- 5-8 years experience in software engineering, solution architecture or forward deployed engineering
- Bachelor's degree in Computer Science, Software Engineering, Data Science or a related technical field.
- Advanced full-stack development skills, and strong system design capabilities
- Strong, on-the-spot problem-solving ability reasoning through it live, without a playbook
- Confidence and professionalism in front of customers
- Clear written and spoken communication
- Prior on-site or embedded customer implementation experience
- A background in consulting, solutions architecture, or independent contracting, especially if it involved significant customer-facing discretion and autonomy
- Sales or pre-sales exposure
About Vendasta
We help businesses get more customers. And keep them. We’re on a mission to build the most trusted AI-powered platform for small businesses and the partners who support them. At Vendasta, you’ll be part of something ambitious: helping bring AI transformation to local businesses at scale. As a team member, you’ll enjoy:
- Competitive health benefits, flex time, and annual work-from-anywhere options
- Equity opportunities and a chance to directly shape our AI future
- A vibrant workplace culture that embraces experimentation, thought leadership, and continuous learning
- A place where building AI isn’t just a buzzword, it’s the core of everything we do
Perks
Join the Vendasta team, where your professional mastery and intellectual growth drive our platform forward. Step into an AI-first organization built for elite problem solvers who thrive on tackling complex business challenges and scaling sophisticated, automation-driven solutions.
Accelerate your professional trajectory through rigorous learning tracks, continuous operational development, and exposure to cutting-edge AI methodologies designed to push the boundaries of the B2B SaaS industry. We are bound by a high-performance culture rooted in our core values—Drive, Innovation, Respect, and Agility—where the true reward is the complexity of the challenge and the scale of your global impact. At Vendasta, you will find the infrastructure to build, the ecosystem to innovate, and an elite peer group required to sharpen your expertise.
Master your craft. Solve the impossible. Build the future of SaaS with us.
Skills Required
- 5-8 years of experience in software engineering, solutions architecture, or forward deployed engineering (SaaS/tech)
- Bachelor's degree in Computer Science, Software Engineering, Data Science, or related field
- Advanced full-stack development skills
- Strong system design capabilities
- API architecture expertise
- Practical experience with Vector Databases
- Practical experience with LLM frameworks
- Practical experience with RAG (retrieval-augmented generation) architectures
- Experience with cloud infrastructure
- Experience with automated CI/CD deployment pipelines
- Ability to diagnose and fix production bugs, API failures, model execution errors, and data pipeline drops
- Experience tracking work and architecture in Jira
- Clear written and spoken communication skills
What We Do
Our core purpose is to democratize technology for small businesses by making technology easy, accessible and affordable. We are a technology ecosystem that connects business with the vendors of products and services and the trusted experts that implement them. Trusted experts use our platform and marketplace to build a catalog of white label solutions to market, sell, bill, fulfill, and deliver to their business customers. Their business customers are provided access to a tightly integrated operating system, with a single login, to access all of the technology products and services they need to operate their businesses. Vendors of products and services provided a platform to manage the orders and fulfillment needed to manage their sales through our channel distribution network of over 10,000 trusted experts serving 6 million businesses
