Forward Deployed Engineer (Founding)

Posted 21 Days Ago
30 Locations
Remote
120K-200K Annually
Senior level
Artificial Intelligence • Software • Generative AI • Infrastructure as a Service (IaaS)
The Role
Work directly with customers through technical evaluations, implementation, production, and ongoing support. Lead customer calls, pairing sessions, and technical deep dives; build integrations, debug APIs and production systems, and ship full-stack product improvements. Translate customer needs into lasting product solutions, communicate clearly, manage multiple priorities, and influence the product roadmap through customer feedback.
Summary Generated by Built In
Forward Deployed Engineer

Nango (YC W23) connects AI agents to the 1,000+ systems where work happens, providing a critical connectivity layer for the AI stack.

Nango serves 700+ paying customers, including ServiceNow and Replit. We’re a YC-backed team of 20 from AWS, GitHub, Okta, Snyk, and other leading tech companies.

We are hiring a Forward Deployed Engineer to help customers build with Nango and turn their needs into better products. This is a full-stack engineering role with heavy customer interaction. Expect frequent customer calls, Slack conversations, and pairing sessions alongside hands-on coding. Excellent communication and customer-facing skills are essential.

What You’ll Do
  • Work directly with customers from technical evaluations to production & beyond.

  • Lead customer calls, pairing sessions, and technical deep dives.

  • Build integrations and resolve complex implementation and platform issues.

  • Ship full-stack product improvements, from design through deployment.

  • Keep customers informed with clear updates, expectations, and next steps.

  • Shape the roadmap with what you learn from customers.

Who You Are
  • You communicate exceptionally well in English, on calls and in writing.

  • You build customer trust, listen carefully, and explain technical tradeoffs clearly.

  • You enjoy frequent customer interaction and helping developers succeed.

  • You have 5+ years of full-stack engineering experience.

  • You translate customer needs into thoughtful, lasting product solutions.

  • You are comfortable debugging APIs, integrations, and production systems.

  • You manage multiple customer priorities and follow through reliably.

  • Experience with developer tools or customer-facing engineering is a plus.

Location

This is a remote role open to candidates based in North America & Europe

Skills Required

  • Exceptional English communication skills, both spoken and written
  • Ability to build customer trust and explain technical tradeoffs clearly
  • Enjoyment of frequent customer interaction and helping developers succeed
  • 5+ years of full-stack engineering experience
  • Ability to translate customer needs into thoughtful, lasting product solutions
  • Comfort debugging APIs, integrations, and production systems
  • Ability to manage multiple customer priorities and follow through reliably
  • Experience with developer tools or customer-facing engineering
Am I A Good Fit?
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The Company
17 Employees
Year Founded: 2022

What We Do

Nango is a developer infrastructure company that enables developers to build product integrations with AI, allowing applications to connect to the real world.

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