Forward Deployed Engineer - EMEA

Reposted 2 Months Ago
Be an Early Applicant
Hiring Remotely in London, Greater London, England, GBR
In-Office or Remote
Senior level
Artificial Intelligence • Generative AI
The Role
Embed with customer engineering teams to discover bottlenecks, design and ship production-grade AI-native Cursor workflows end-to-end, ensure production reliability, monitor and debug model behavior, and generalize solutions back into the core product.
Summary Generated by Built In

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars.
SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next.

About the role

You embed directly with customer teams as the engineer on the ground: own an outcome, ship a production-grade SpaceXAI system that still runs after you leave, and become the critical technical feedback loop from the field back to product engineering.

The work is the project. One week you might take a messy business workflow and put a production agent on it: pick the use case, stand up the architecture, wire it into the customer’s auth, data, and tools, then harden it with evals until the team actually uses it. Another week you might live in a customer’s repo and delivery system and ship an agent-powered path for a migration, a PR review loop, or an incident-to-fix flow, behind tests, review, and rollout rather than in a chat sidebar. Either way, you measure what matters, leave the customer able to operate it, and bring the pattern back as another use case for SpaceXAI.

This is not a demo role. You own the work end to end, from the first discovery call through launch, iteration, and post-launch support, and you are responsible for systems that work in the real world.

What you’ll do
  • Lead discovery with the customer: orient in their codebases and workflows, find the real bottleneck and the use case worth building, and define clear success metrics

  • Design and ship production agents, AI applications, and coding-agent workflows on Grok and our models, on live business processes and inside the customer’s engineering org

  • Get a first version live in days, then harden it over weeks with rollout, monitoring, and iteration from real usage

  • Own production quality: tracing, evals, debugging model or delivery failures, and latency and cost tradeoffs

  • Build the systems around the model (tools, MCP servers, retrieval, rules, skills, CI gates, and evals) and integrate them into the customer’s auth, data, workflow, and delivery systems; decide when prompting, architecture, data, process, or a model change is the right lever

  • Measure the outcome that matters (revenue, cost, hours saved, error rate, cycle time, escaped defects), not seat adoption

  • Work directly with Staff+, platform, and domain leaders, going deep in their systems while communicating clearly about tradeoffs and results

  • Leave the customer team able to run what you built, and turn what you learn into reusable patterns and improvements to SpaceXAI products

You may be a fit if

Required
  • You have 5+ years of experience in software engineering, machine learning engineering, or data science

  • You write and review production code (Python, JavaScript/TypeScript; other languages welcome)

  • You’ve owned a customer or operator outcome, not just a slide or a prototype, and can turn a fuzzy problem into a scoped, shipped system

  • You’ve built and owned AI-native workflows or agents in production, and debugged real production failures (model, tool, data, pipeline, or delivery path)

  • You’ve handled production reliability: metrics, alerts, safe rollouts, incident response

  • You build end to end: frontend, backend, infra, and prompt iteration

  • You thrive in ambiguity and don’t need a complete spec before you start building

  • You can talk to working engineers and to a VP

Nice to have
  • 2+ years in a customer-facing role, leading discovery conversations and being accountable for outcomes for external stakeholders

  • Hands-on depth in several of: agents and tool-calling, eval harnesses, retrieval and context systems, CI/CD or developer platforms, and AI-native coding workflows in a real repo

  • Experience as a forward-deployed, solutions, or platform engineer embedded with customers, or as a founding engineer who owned an AI product end to end

Skills Required

  • Strong in Python
  • Strong in TypeScript/JavaScript
  • Experience building and owning AI-native workflows in production (not prototypes)
  • Proven experience debugging real-world model failures
  • Ability to lead discovery with customer engineers and be accountable for customer outcomes
  • End-to-end ownership across frontend, backend, infrastructure, and prompt iteration
  • Production reliability experience: metrics, alerts, safe rollouts, incident response
  • Experience shipping fast prototypes and hardening into reliable production systems with monitoring and iteration
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Lincoln
300 Employees
Year Founded: 2022

What We Do

We'd like to automate coding. To advance that mission, we're building Cursor. Our work includes training the world’s most widely used coding models, creating infrastructure that supports billions of requests per day, and building better ways for humans and AIs to work together.

Similar Jobs

Remote
5 Locations
498 Employees
121K-198K Annually
Remote
UK
197 Employees
132K-155K Annually

GitLab Logo GitLab

Forward Deployed Engineer - EMEA

Cloud • Security • Software • Cybersecurity • Automation
Easy Apply
Remote
4 Locations
2500 Employees

k-ID Logo k-ID

Forward Deployed Engineer, (EMEA)

Gaming • Information Technology • Software
Remote
United Kingdom
48 Employees

Similar Companies Hiring

Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
60 Employees
Blee Thumbnail
Artificial Intelligence • Marketing Tech • Software
New York, New York
33 Employees
Vega Thumbnail
Artificial Intelligence • Automotive • Insurance • Transportation
US
65 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account