Role Overview
As a Forward Deployed Engineer, you’ll design, build, and support integrations between the Blue Machines platform and client systems. You’ll work across APIs, cloud services, and AI frameworks (like LangChain and LLM APIs) to deliver intelligent, reliable, and production-grade integrations.
Responsibilities
• Develop and maintain integrations using REST APIs, WebSockets, and webhooks
• Build and deploy solutions leveraging cloud platforms (GCP / AWS / Azure)
• Integrate with AI/LLM frameworks such as LangChain, OpenAI, or similar SDKs
• Collaborate with client and internal teams for deployment, debugging, and optimization
• Automate, document, and maintain integration workflows and observability
Requirements
• Experience in Python or Java development for backend and integrations
• Mandatory hands-on experience with cloud platforms (preferably GCP)
• Strong understanding of web technologies, APIs, and authentication protocols (OAuth2, JWT)
• Familiarity with AI/LLM ecosystems, prompt design, or LangChain-style orchestration
• Excellent problem-solving and client communication skills
Nice to Have
• Experience with telephony and real-time communication (SIP, WebRTC, Twilio, Avaya, Ubona)
• Familiarity with Postman, Wireshark, or observability tools
• Understanding of CI/CD pipelines and containerized deployments
Skills Required
- Experience with Python or Java development for backend and integrations
- Hands-on experience with cloud platforms, preferably GCP
- Strong understanding of web technologies and APIs
- Understanding of authentication protocols including OAuth2 and JWT
- Familiarity with AI/LLM ecosystems, prompt design, or LangChain-style orchestration
- Excellent problem-solving skills
- Excellent client communication skills
- Experience with telephony and real-time communication technologies such as SIP, WebRTC, Twilio, Avaya, or Ubona
- Familiarity with Postman, Wireshark, or observability tools
- Understanding of CI/CD pipelines and containerized deployments
What We Do
Blue Machines AI is an enterprise agentic customer-experience platform that deploys multilingual voice AI agents to automate customer conversations and service or sales workflows. Its platform orchestrates speech-to-text, text-to-speech and language models to support reliable, low-latency interactions at scale. It extends customer engagement across voice, chat, WhatsApp, web and email, adapting journeys toward defined outcomes. The company focuses on making AI production-ready for high-stakes enterprise use.
