Forward Deployed Analyst

Posted Yesterday
Be an Early Applicant
San Francisco, CA, USA
Hybrid
120K-160K Annually
Mid level
Edtech • Healthtech • Information Technology • Hospitality
The Role
Deploy to key customer accounts to diagnose and resolve complex operational problems, build stakeholder relationships, coordinate product/engineering/ops to deliver fixes, and keep timelines and commitments on track. Occasional onsite travel to customer sites.
Summary Generated by Built In
About Clipboard

Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.


Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.

Clipboard Health is a marketplace that connects healthcare facilities with professionals looking for shifts. Our largest customers run complex operations, and when something isn't working for them, someone has to own it end to end. That’s the role.

What you'll do

You'll be deployed into our most important customer relationships to solve their hardest problems. Some weeks that means digging through data to figure out why a metric is moving the wrong way. Other weeks it means sitting across the table from a frustrated VP and walking them through exactly what we're going to fix and when.

  • Own critical customer problems (such as complex labor/payroll integrations) from diagnosis through resolution, not just the analysis

  • Build real relationships with customer stakeholders, from operators on the ground to executives

  • Turn chaos into plans: clear workstreams, owners, dates, and a straight answer on what we're not doing yet

  • Manage internal stakeholders across product, engineering, and ops to get customer issues actually fixed

  • Keep everything moving. When commitments are made, you make sure they're kept

  • Travel to customer sites on occasion, because some problems only make sense in person

Location

This is an onsite role based in our San Francisco office. If you're not in the Bay Area but willing to move, we're open to relocation.

Who you are
  • 3-4 years in consulting, or a similar role where you managed demanding clients and messy problems at the same time

  • Comfortable in ambiguity: you can walk into a situation with incomplete information and leave with a plan. You thrive in environments where you have to operate with organized chaos.

  • Strong written and verbal communicator, especially when the news is bad

  • Analytical enough to find the real story in the data, skeptical enough not to trust the topline

  • You'd rather own an outcome than a task

The Interview Process

At Clipboard, we don’t believe proxies are a reliable way to measure ability. We prefer to evaluate candidates by having them do work that closely resembles the actual job. Our process is designed around that:

  1. Case Study

  2. Case Study Interview

  3. Hiring Manager Interview

  4. Executive Interview

  5. Offer!

Quick Note on Scammers:

Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here.

Skills Required

  • 3-4 years in consulting or a similar client-facing role managing demanding clients
  • Onsite in San Francisco office or willing to relocate to the Bay Area
  • Strong written and verbal communication skills, especially delivering difficult news
  • Ability to operate in ambiguity and produce clear plans, owners, and timelines
  • Analytical skills to interrogate data and find root causes
  • Willingness to travel to customer sites occasionally

Clipboard Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Clipboard and has not been reviewed or approved by Clipboard.

  • Leave & Time Off Breadth Corporate materials emphasize remote-first work with unlimited PTO, flexible hours, and family leave options. Feedback suggests time-off flexibility is a notable positive for corporate roles.
  • Healthcare Strength Corporate roles are advertised with medical, dental, and vision insurance. Benefits pages and company materials indicate multiple health-plan options for W‑2 staff.
  • Strong & Reliable Incentives Instant or same-day payouts after shifts are prominently marketed and often work smoothly, aiding cash flow. Higher-paying urgent or surge shifts and in-app rate negotiation can lift earnings in some markets.

Clipboard Insights

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The Company
HQ: San Francisco, CA
700 Employees
Year Founded: 2016

What We Do

We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives by letting professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects workplaces and professionals, allowing professionals to book on-demand shifts and workplaces to access on-demand talent.

Why Work With Us

Clipboard is a fast-growing Series C marketplace. We are a leader in our Long Term Care vertical and are expanding into several others (Dental Offices, Schools, etc). We are a YC Top Company with a global, remote team of 700+ people. We have been profitable since 2022, and fill millions of shifts annually at partner workplaces across the US.

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