At Auction.com, we’re transforming real estate. As the nation’s leading online platform for buying and selling residential bank-owned and foreclosure properties, we connect buyers, sellers, and investors with innovative technology. With over $70 billion in assets, our success is driven by a culture of innovation, collaboration, and impact. We go beyond the bid—empowering our people to thrive and shape the future of the industry
Foreclosure Specialist I
Position Overview:
This position coordinates and supports foreclosure sale activities across the Foreclosure portfolio, including sale scheduling, sales-instruction management, data validation, attorney and trustee communication, reporting, and post-sale reconciliation. It serves as the primary operational liaison for assigned foreclosure firms and internal stakeholders, ensuring that foreclosure sales are executed accurately, on time, and in compliance with company requirements. The position is required to work in the office.
Responsibilities/duties:
All areas of responsibility listed below are essential to the satisfactory performance of this position by any/all incumbents, with reasonable accommodation, if necessary. Any non-essential functions are assumed to be other related duties as assigned.
- Ensure data tapes are processed upon receipt to include sale date, time and location validation.
- Work directly with Auction Day staff to ensure accurate sale instructions.
- Process and validate sales instructions for auction day assets.
- Follow-up on pending sales instructions for auctioneering and sale results for concierge states to ensure systems are updated timely, and reporting is sent on time.
- Monitor and manage shared Auction Day and Future Sales inboxes and ensure all emails are processed and resolved.
- Manage sales dashboards to successfully schedule sales.
- Complete ADC Compliance Courses and Learning Courses within Dayforce.
- Act as coverage when another team member is out of the office or unavailable.
- Comply with Company core values and guiding principles.
- Support surrounding departments with day-to-day reconciliation functions.
- Responsible for expediting the retrieval of all data/information required for auction day and be the main Point of Contact (POC) for Foreclosure Attorneys/Trustees assigned.
Knowledge, Skills and Abilities:
- Proficient in Microsoft Office Suite (Power Point, Outlook Calendar and Word) with an intermediate to advanced level of proficiency in Excel.
- Ability to comprehend, analyze and interpret complex documents while taking initiative and providing feedback on current processes.
- Must be professional and have the ability to interact with management, colleagues and clients.
- Ability to maintain information at a high level of confidentiality.
- Basic knowledge of Foreclosure (two (2) plus years of experience preferred).
- Customer service experience is a plus.
- Possession of strong organizational skills.
- Excellent verbal and written communication skills. Possess exceptional interpersonal communication skills.
- Ability to work independently on assigned tasks as well as to accept directions on given assignments.
- Able to work collectively with the asset management team.
- Excellent morale and problem-solving capabilities.
Education/Experience:
- Advanced Excel skills.
- Strong attention to detail, written & verbal communication skills and ability to multi-task.
- Must perform well in a fast-paced environment and under pressure with time-driven tasks.
- Must be flexible with change.
- Bachelor’s or associates degree with a concentration in business, real estate or related field preferred.
The good faith base salary [or wage] range for this role at the time of posting and hire is $27.50 – $31.94 per hour. Actual compensation offered will be determined based on a number of factors, including but not limited to a candidate’s qualifications, skills, competencies, experience, and geographic location.
In addition to base salary, this position is eligible for annual performance bonus
Auction.com also offers a comprehensive benefits package for eligible employees, including (but not limited to):
- Medical, dental, and vision insurance.
- Auction.com contributes an amount equal to 25% of your eligible contributions in our 401k plan.
- Paid Time Off (PTO), including 12 paid holidays.
The availability and value of benefits may vary and are subject to the terms and conditions of the applicable plan documents.
The Company reserves the right to modify compensation and benefits programs at any time, consistent with applicable law.
Learn more about our benefits and culture at:
https://www.auction.com/lp/careers/
Auction.com is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other characteristic protected by applicable law.
To all recruitment agencies: Auction.com does not accept agency resumes unless you are part of our preferred partner network. Please do not forward resumes to our jobs alias, Auction.com employees or any other company location. Auction.com is not responsible for any fees related to unsolicited resumes.
To review our California Personnel Privacy Statement and Notice at Collection, please click here.
Skills Required
- Proficiency in Microsoft Office Suite, including PowerPoint, Outlook Calendar, Word, and intermediate to advanced Excel
- Ability to comprehend, analyze, and interpret complex documents
- Professional communication with management, colleagues, and clients
- Ability to maintain confidential information
- Basic knowledge of foreclosure
- Strong organizational skills
- Excellent verbal, written, and interpersonal communication skills
- Ability to work independently and follow directions
- Ability to collaborate with the asset management team
- Problem-solving capabilities and ability to work under pressure with time-driven tasks
- Flexibility with change and ability to work in a fast-paced environment
- Two or more years of foreclosure experience
- Customer service experience
- Associate or bachelor's degree in business, real estate, or a related field
What We Do
Auction.com operates the nation’s largest online auction marketplace for residential bank-owned and foreclosure properties. Its business centers on digital auctions for distressed residential real estate, including REO and foreclosure inventory. The company was created by auctioneers who pioneered the online property-auction experience in 2007, bringing auction-based property sales to a broader nationwide audience of real estate buyers and sellers.
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