FOH Training

Posted 19 Days Ago
Be an Early Applicant
New York, NY, USA
In-Office
Entry level
Events • Food • Sports • Hospitality
The Role
Greet and seat guests, take and relay orders, answer menu questions, maintain clean and properly set dining areas, handle customer concerns professionally, and process payments accurately while working flexible shifts.
Summary Generated by Built In

Description

As a front of house team member for our restaurant, you will be an essential part of our guests' dining experience. You will be responsible for creating a welcoming atmosphere by greeting customers, taking their orders, and answering any questions they may have about the menu. You will also need to ensure that tables are set up properly, and the dining area is clean and organized at all times. 

Responsibilities:

- Greet guests as they enter the restaurant and seat them at their table

- Take customers' orders and relay them to the kitchen staff

- Answer any questions guests may have about the menu or restaurant

- Ensure that tables are set up properly, and the dining area is clean and organized at all times

- Handle customer complaints or concerns professionally and promptly

- Process payments and operate the cash register accurately

Requirements:

- Prior experience in a customer service role is preferred but not required

- Excellent communication and interpersonal skills

- Ability to multitask and work efficiently in a fast-paced environment

- Willingness to work flexible hours, including nights, weekends, and holidays

- A positive attitude and team player mentality

We are an equal opportunity employer and welcome applicants from all backgrounds to apply for this position. We do not discriminate based on race, ethnicity, color, national origin, ancestry, English proficiency, immigration status, citizenship, physical attributes, gender, pregnancy or perceived pregnancy, religion, marital status, sex, age, marital status, sexual orientation, gender identity, transgender status, disability, cancer, military status, political affiliation, or genetic characteristics. If you believe you are the right fit for this role and share our passion for providing exceptional customer service, we encourage you to apply.

Skills Required

  • Prior experience in a customer service role
  • Excellent communication and interpersonal skills
  • Ability to multitask and work efficiently in a fast-paced environment
  • Willingness to work flexible hours, including nights, weekends, and holidays
  • Positive attitude and team player mentality
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The Company

What We Do

T-Squared Social is a premier entertainment destination and upscale sports bar in Midtown Manhattan, founded by sports icon Tiger Woods and entertainer Justin Timberlake. The venue combines a sophisticated dining experience and craft cocktails with immersive, interactive sports entertainment, featuring Full Swing golf simulators, duckpin bowling, and a dedicated darts area, creating a vibrant and social atmosphere for guests and events.

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