Lands Focus Market Digitization Strategies, Maximizing Value for Business Growth.
Purpose of role: Leads the focus market cross-BU GDT (Global Digital & Technology) digitization plan, business deployment. Leads cross-functional teams to deliver digitally enabled outcomes on time and within budget, ensuring integration and embedment in the focus market for growth, savings, and operational effectiveness.
Key Accountabilities:
- Accountable for the E2E GDT plan for the market or country that cuts across business units and products.
- Runs cross-BU prioritization forum with the BU CDIOs for the region, to align on the plan.
- Lead for business deployment of products in national or country scope, working closely with products to ensure outcome delivery.
- Manages business deployment, optimizes performance and mitigates risks.
- Acts as first point of contact/support for GDT in the focus market, especially where limited BU roles are present.
- Ensures operational continuity.
- Accountable for local incident/crisis management, including cyber, privacy, regulatory, customer, and other issues.
- Ensures products receive feedback from market/country stakeholders and advocates for user centricity.
- Oversees the integration of digital technologies into all areas of the business, improving operational efficiency and customer experience.
- Sits on the country leadership team if not covered by BU CDIO; and in case of a regional setup, supports the senior-most BU CDIO on regional agenda requirements.
- Suggests opportunities for leveraging AI and automation to drive productivity growth or operational effectiveness.
Key Interactions
- Market/Country LT including Country Head of CD, BU GM.
- Market/Country Finance lead.
- Customer Operations.
- BU CDIO team.
- Product Domains/Families.
Key Skills Required
- Digital acumen: experience leading digital (Data, AI, Tech) programs or products.
- Business acumen: cross-functional.
- Strong leadership, influencing and stakeholder management skills.
- Program/plan management to ensure delivery of outcomes.
- Excellent communication, collaboration and interpersonal skills.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
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