At Knuspr, we’re redefining grocery shopping. Delivering fresh, local produce and everyday essentials to thousands of customers daily requires an ultra-efficient operational backbone.
As Flow Lead / Central Flow Lead, you will serve as the central command point for labor allocation and operational flow across our Fulfillment Centers in Germany. Operating from your desk, you will monitor real-time operational performance, dynamically allocate workforce capacity, and coordinate with on-site teams to keep every site running at peak efficiency.
Your mission is simple: turn live data into immediate action. By anticipating bottlenecks, balancing labor across sectors, and keeping operations aligned, you’ll ensure every order is processed seamlessly and delivered on time.
Why this role is excitingImpact at scale: Directly influence labor allocation and operational output across Germany’s Fulfillment Centers from a single, centralized control tower.
Real-time decision-making: Work in a dynamic environment where live data translates directly into high-impact operational adjustments.
Smart logistics & tech: Drive performance at the intersection of automation, WMS platforms, and data-driven workforce management.
True ownership: Anticipate disruptions, resolve bottlenecks early, and maintain optimal operational flow under pressure.
Control the flow: Monitor real-time dashboards and direct automated labor flow by assigning team members across individual sectors through central control tools.
Balance capacity dynamically: Adjust workforce distribution and shift plans on the fly in response to fluctuating order volumes and site priorities.
Drive operational KPIs: Track CPT (Critical Pull Time), SLAs, idle time, and sector efficiency—identifying bottlenecks early and executing timely interventions.
Keep teams aligned: Partner closely with Area Managers, Operations Managers, and on-site shop floor teams to execute adjustments and maintain consistent operational standards.
Optimize continuously: Analyze shift performance, identify recurring process gaps, review SOP compliance with site teams, and contribute feedback for next-generation labor management tools.
Relevant operational background: Experience in dispatch (Disponent), logistics, operational planning, supply chain, e-commerce, or fulfillment (experience with automated warehouses or labor scheduling is a plus).
Strong language & communication skills: Very good English for daily operations and reporting, combined with strong Romanian language skills for direct, clear coordination with shop floor teams.
Control-tower mindset: Strong ability to connect the dots across complex, fast-paced operations and make confident, data-driven decisions under pressure.
Tech confidence: Comfortable steering operations using real-time dashboards, WMS platforms, and automated labor allocation tools.
Shift availability: Willingness to work in a 3-shift system from Monday to Friday.
Structured & proactive approach: A problem-solver who anticipates disruptions rather than just reacting to them.
Daily meal allowance: An additional €9.00 tax-free meal allowance for every working day
Daily travel allowance: An additional €5.00 daily subsidy toward your commuting costs
Semi-annual vouchers: €300.00 in vouchers issued twice a year (€600 total annually)
Knuspr Xtra Account: 10% cashback on your orders returned directly as Knuspr credits
CorporateBenefits perks: Great discounts on fitness, travel, event tickets, shopping, and more
#LI-FK1
Skills Required
- Background in dispatch, logistics, operational planning, supply chain, e-commerce, or fulfillment
- Ability to make data-driven operational decisions under pressure
- Comfort using real-time dashboards, WMS platforms, and automated labor allocation tools
- Very good English communication skills
- Strong Romanian language skills
- Willingness to work a Monday-to-Friday three-shift schedule
- Structured, proactive problem-solving approach
- Experience with automated warehouses or labor scheduling
What We Do
Founded in 2014 in the Czech Republic, Rohlik Group is a leading European online grocery delivery service. Active in the Czech Republic (Rohlik.cz), Hungary (Kifli.hu), Austria (Gurkerl.at), Germany (Knuspr.de) and Romania (Sezamo.ro). The company is dynamic and growing rapidly, attaining annual revenues of EUR 750m and unicorn status in 2021. Deploying world-leading technology & logistics, Rohlik can deliver a huge range of quality products (17 000 SKUs+) within 60 minutes and within 15-minute same-day time windows. By owning its end-to-end operations, including having all technology in-house, customers are provided with a superior shopping experience including delivery of the freshest food from local farmers and artisans, as well as a broad supermarket selection and its own private label brands. To find out more about how our data-led tech company is bringing about a digital revolution whilst accelerating and redefining the retail food industry, go to https://www.rohlik.group/. If you’re keen to learn new skills, work in a supportive team, and help us craft a world-beating service, then check out the vacancies on https://career.rohlik.group/. Welcome to Rohlik Group.
