Provide excellent customer service and manage incoming calls.
• Verify incoming and outgoing shipments by comparing identifying information and measuring items against bills of lading, invoices, and orders.
• Schedule and review daily delivery and carrier appointments.
• Process incoming deliveries and check in/out all tractors and trailers promptly.
• Complete and process outbound loads accurately. Resolve any issues with shipping and/or receiving with internal staff.
• Complete and file all daily audits/reports and paperwork, including but not limited to TDR verification, yard audits, Dockmaster Updates, FUD Reports, Peculiar inventory tracking, etc.
• Maintain effective communication, visibility and actively participate within the team and all staffing needs and with IB/OB clerks.
• Resolve shipping and receiving issues in collaboration with internal teams.
• Maintain accurate records and complete daily audits, including yard checks and inventory tracking.
• Ensure compliance with Good Manufacturing Practices and report any noncompliance.
• Investigate and reconcile discrepancies such as mis-shipped packages or damaged goods.
• Follow all company safety rules and assist in enforcement.
• Perform other duties as assigned.
Benefits:
- Medical, Dental, Vision after 60 days of employment (Options available)
- 401K with matching program
- STD, LTD
- Vacation and sick time
- Friendly and Open Door culture
Salary: $22.00 per hour Shift Differential $1.50
Shift: FHD
Sunday - Wednesday 6:30 AM - 5:00 PM
• High School Diploma or GED; or equivalent combination of experience and education.
• 3 months verifiable customer service experience.
• Strong written and verbal communication skills.
• Outstanding computer and data entry skills.
• Ability to effectively multi-task.
Skills Required
- High School Diploma or GED, or equivalent combination of experience and education
- At least 3 months of verifiable customer service experience
- Strong written and verbal communication skills
- Outstanding computer and data entry skills
- Ability to effectively multitask
What We Do
ABOUT ID LOGISTICS: ID Logistics is an international contract logistics group, with revenue of € 3.3 B in 2024. ID Logistics has more than 450 sites across 19 countries, representing more than 9 million square meters of warehousing facilities in Europe, America, Asia and Africa, with 42,000 employees. With a client portfolio balanced between retail, industry, detail picking, healthcare and e-commerce sectors, ID Logistics is characterized by offers involving a high level of technology. Developing a social and environmental approach through a number of original projects since its creation in 2001, the Group is today resolutely committed to an ambitious CSR policy. ID Logistics is listed on Compartment A of NYSE Euronext’s regulated market in Paris and are included in the SBF 120 index (ISIN Code: FR0010929125, Ticker: IDL).
