Florida Caring for Caregivers Director - Employee Assistance Program (EAP)

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Job TitleFlorida Caring for Caregivers Director - Employee Assistance Program (EAP)

LocationWeston

FacilityCC Florida Hospital Weston

DepartmentCaring for Caregivers-Caregiver Office

Job Code000707

ShiftDays

Schedule8:00am-5:00pm

Job Summary

Job Details

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.    

Cleveland Clinic understands that feeling well involves tending to not only your physical health but also your emotional and mental well-being. As the Florida Caring for Caregivers Director, you will help us promote a culture of comprehensive support by serving as the clinical and administrative leader of Caring for Caregivers services. In this role, you will ensure the delivery of our Employee Assistance Program (EAP), Licensed Professionals Health Program (LPHP) and Professional Staff Assistance Program (PSAP), supporting the internal team and external vendors to provide high quality, confidential and professional assistance. Your work encompasses staff oversight, strategic planning, education and crisis responses. You will be able to cycle between the North and South Florida locations (e.g., Martin, Weston and Indian River), offering flexibility in scheduling and location as desired. Ultimately, your efforts are invaluable to our mission of becoming the best place to work in healthcare.  

A caregiver in this position works days from 8:00AM - 5:00PM. 

A caregiver who excels in this role will:   

• Provide direction, education and coaching to Florida CFC team members and the external vendor to ensure quality, consistency and safety of clinical and non-clinical practices. 
• Ensure the ongoing promotion of CFC program offerings in the Florida market to increase awareness and utilization. 
• Develop and drive objectives and key results for CFC’s Florida market on an annual basis. 
• In consultation with the CFC Senior Director, develop written internal processes and procedures for the Florida market aligned with professional regulations, ethical codes, laws and organizational/departmental policies and practices. 
• Provide subject matter expertise to local organizational leaders on topics, including caregiver behavior, mental wellbeing, impairment, stress and burnout. 
• Provide 24/7 on-call pager and related response services for time-sensitive safety situations and critical incidents. 
• Provide clinical services including crisis intervention, counseling, case management and referrals. 
• Serve as a voting member on the Licensed Professionals Health Committee (LPHC) and the Physician Health Committee (PHC). 

Minimum qualifications for the ideal future caregiver include:   

• Master’s Degree in a mental health field 
• Current Florida independent licensure in a mental health profession as a Licensed Clinical Social Worker (LCSW), Licensed Mental Health Counselor (LMHC), Licensed Marriage and Family Therapist (LMFT) or Psychologist 
• Eight years of experience in EAP or a closely related field 

Preferred qualifications for the ideal future caregiver include:   

• Certified Employee Assistance Professional (CEAP) Certification 
• Leadership experience 
• Experience in a healthcare system 
• Experience in short-term counseling
• Crisis intervention skills

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/ 

Physical Requirements:

• Ability to work in a stationary position for extended periods.
• Ability to operate a computer, audio-visual, and other office equipment.
• Ability to travel throughout the Florida market.
• Ability to be available/on-call 24/7, as needed.
• Ability to lift or carry up to 25 pounds, on occasion.
• Normal or corrected hearing and vision.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities