Design and/or merchandise floral items and arrangements for display/sale or in response to customer requests. Provide customer services. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities- Design and create floral arrangements and/or other items to fill customer orders.
- Greet customers, offer assistance, take and fill orders.
- Package orders cheerfully, effectively, safely and efficiently.
- Keep the department area clean and free from clutter.
- Keep merchandise and supplies in their proper areas.
- Provide good customer and associate relations.
- Maintain customer records and files properly.
- Assist customers in location and selecting items.
- Handle telephone calls and Florist Transworld Delivery orders promptly and courteously.
- Assist in decorating and merchandising the department.
- Provide good customer and employee relations.
- Able to effectively communicate with customers and associates.
- Make a neat, clean impression on customers.
- Be prompt, tactful, calm, courteous, and professional in all interactions.
- Adhere to company policies and procedures, particularly in the area of maintenance of a work environment free of unlawful harassment or discrimination.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum
- Willing to work weekends and holidays.
- Effective written and verbal communication skills.
- Confidentiality regarding associate records is expected.
- Florist Transworld Delivery certification requires three years full-time retail design experience or six years part-time retail design experience. Floral Design School equals six months full-time retail design experience.
- Demonstrated aptitude for filling customer needs, and designing floral arrangements.
- Ability to make intelligent decisions quickly.
- Able to calmly, courteously and tactfully handle stressful situations and make a positive impression on associates and customers.
Desired
- Past work record reflects dependability and integrity.
Skills Required
- Design and create floral arrangements to fill customer orders
- Greet customers, assist with selections, take and fill orders
- Willingness to work weekends and holidays
- Effective written and verbal communication skills; able to communicate with customers and associates
- Maintain confidentiality regarding associate records
- Florist Transworld Delivery certification requirements: three years full-time retail design experience or six years part-time; Floral Design School equals six months full-time experience
- Ability to make intelligent decisions quickly and handle stressful situations calmly and courteously
- Must be able to perform essential functions of the position with or without reasonable accommodation
- Past work record reflecting dependability and integrity
Kroger Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kroger and has not been reviewed or approved by Kroger.
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Healthcare Strength — Healthcare coverage in many union divisions has been protected or improved in recent contracts, with some regions avoiding proposed cuts and others expanding spousal coverage and strengthening short‑term disability. Mental‑health resources and 24/7 access are also emphasized, supported by third‑party recognition in recent years.
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Retirement Support — Retirement options include a company 401(k) with a match and, in many union roles, access to pension or variable annuity plans that have been stabilized through recent agreements. Match levels and pension participation vary by division and role, so specifics require local confirmation.
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Wellbeing & Lifestyle Benefits — Education assistance through “Feed Your Future” offers substantial tuition support for both part‑ and full‑time associates, alongside free financial coaching. Perks such as associate discounts and periodic Boost membership offers add incremental value to total rewards.
Kroger Insights
What We Do
At Kroger, we believe no matter who you are or how you like to shop, everyone deserves affordable, easy-to-enjoy, fresh food. This idea is embodied in our simple tagline—Fresh for Everyone™. Kroger ranks as one of the world’s largest retailers. We are nearly half a million associates across 2,800 stores in 35 states operating two dozen grocery retail brands and 34 manufacturing and 44 distribution locations, all dedicated to living our Purpose: to Feed the Human Spirit™. Together, we serve more than 11 million customers daily in our stores and online through convenient e-commerce options like pickup, ship and delivery, serving America through food inspiration and uplift. Customers love Our Brands, including the popular Kroger®, Private Selection® and Simple Truth® brands. Our own manufacturing plants produce many of Our Brands products, including breads, dairy products, meat and thousands of grocery items. We also believe in and are committed to doing our part to create #ZeroHungerZeroWaste communities by 2025.
