Description
The Floorplan Specialist is responsible for supporting dealer relationships and daily floorplan operations through accurate account management, inventory reconciliation, and proactive communication. This role works closely with dealers, Account Managers, and internal operations teams to ensure accounts remain current, compliant, and positioned for long-term success.
This role requires accuracy, follow-through, and the ability to manage multiple priorities in a fast paced, dealer focused environment.
Benefits
- Medical, dental, and vision insurance
- Company paid life insurance
- 401(k) with company match
- PTO and paid holidays
- Disability and FSA benefits
Essential Duties and Responsibilities
- Support assigned dealer accounts through daily floorplan and inventory management activities
- Maintain regular communication with dealers regarding account activity, inventory status, and documentation needs
- Perform daily reconciliation of floorplan accounts to ensure accuracy and compliance
- Monitor payment activity and assist with collections follow up as needed
- Support title processing and title management to ensure timely and accurate documentation
- Identify discrepancies, risks, or trends within assigned accounts and escalate appropriately
- Prepare and review internal and dealer facing reports related to account and inventory status
- Maintain accurate dealer contact information and account records
- Partner closely with Account Managers and operations leadership to support dealer success
- Develop and maintain a working knowledge of floorplan policies, procedures, and compliance standards
- Perform additional operational or administrative duties as assigned
Requirements
- High school diploma or equivalent required
- Must be at least 21 years of age
- Must possess a valid driver’s license
Skills and Competencies
- Spanish speaking preferred
- Strong organizational skills with high attention to detail
- Two or more years of experience in automotive finance, dealership operations, floorplan lending, or a related customer facing administrative role preferred
- Experience working directly with external customers or dealer partners preferred
- Customer focused mindset with professional communication skills
- Ability to manage multiple accounts, tasks, and deadlines simultaneously
- Strong follow up and problem solving skills
- Comfort working with financial data, reports, and reconciliation processes
- Ability to work independently while collaborating effectively with a team
- Proficiency with basic computer applications and internal systems
- Self motivated, dependable, and accountable
Skills Required
- High school diploma or equivalent
- Must be at least 21 years of age
- Valid driver's license
- Proficiency with basic computer applications and internal systems
- Strong organizational skills and high attention to detail
- Ability to manage multiple accounts, tasks, and deadlines simultaneously
- Customer-focused mindset with professional communication skills
- Spanish speaking
- Two or more years of experience in automotive finance, dealership operations, floorplan lending, or related customer-facing administrative role
- Experience working directly with external customers or dealer partners
What We Do
XL Funding LLC, doing business as AXLE Funding, provides flexible inventory and floorplan financing solutions for used car dealerships. The company offers flexible credit lines that allow dealers to purchase inventory from over 800 auctions—whether in-lane or online—as well as through trade-ins and dealer-to-dealer transactions, helping dealerships increase their inventory and fuel growth through specialized financial solutions.
